Associate, Hospitality (Catering) - Main Campus

Hospitality Associate

The Food & Nutrition team at Memorial Sloan Kettering Cancer Center (MSK) is hiring a Hospitality Associate! In this role, you will be responsible for preparing, assembling, transporting, setting up, serving food, and cleaning up for hospitality events and services. You'll ensure all tasks are completed in accordance with established policies and procedures, maintaining the highest standards of service and cleanliness.

Join us in delivering outstanding hospitality and care to our patients, families, and staff.

Role Overview

• Delivers all food, supplies and equipment to specified location at designated times.
• Sets up food, supplies, equipment and utensils at designated tables or other locations according to specific catering guidelines and special instructions.
• Sets table with all contracted service ware, per catering guidelines.
• Reviews daily schedule at the start of shift to ensure understanding of the day's expectations and plans food preparation and assembly according to scheduled delivery times. Contacts lead, assistant or manager upon review and reports any potential problems fulfilling schedule.
• Captures all required food and supplies utilizing work sheets and checklists.
• Communicates and coordinates activities with the hot food and cold salad production areas regarding the timing and preparation of required menu items at start of shift.
• Communicates and coordinates activities with the Hospitality Cook regarding the timing and preparation of required menu items at the start of shift.
• Operates and maintains equipment carefully and according to manufacturer's manual and Departmental Policies and Procedures Manual; reports mechanical failures or needed repairs to maintain equipment in good working conditions. Keeps track of all transport trucks.
• Prepares daily cold food products and baked goods as taught by manager.
• Serves guests in a professional manner, offering guests food and drink observing common rules of courtesy and hospitality.

Key Qualifications

• Experience in food service or hospitality preferred
• ServSafe Food Handler Certificate of Achievement preferred
• Ability to follow established policies, procedures, and safety standards
• Comfortable with physical requirements such as lifting, standing, pushing/pulling, and working in hot or cold environments
• Strong verbal communication and hearing ability for effective service and team coordination

Core Skills

• Time Management skills
• Inventory & Station Management
• Coordination & Communication
• Customer service experience

Additional Information:

• Full-Time: Flexible shift, 5 days a week. 37.5 hours a week, weekends and holidays as needed.
• Location: 1275 York Ave (Main Campus).
• Reports to Manager, Hospitality Services

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Memorial Sloan Kettering Cancer Center