Associate, Development Administration

Development Office Administrator

How you move is why we're here. Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Key Responsibilities

• Development Office Administration: Coordinate day-to-day office administration, including department inbox triage, calendars, meeting logistics, onboarding coordination, access provisioning, supplies, records, storage, coverage schedules, facilities follow-up, hospital pick-ups and drop-offs, and general operational follow-through.
• Finance and Compliance Support: Support Development Administration's finance-related processes, including invoice and reimbursement coordination, supporting documentation, reconciliation follow-up, budget tracking, reporting inputs, fund/endowment documentation, and other financial process support as needed.
• Operations Standards and Enablement: Help maintain clear, usable documentation, job aids, onboarding materials, SOPs, records, and administrative reference resources that support consistent execution and cross-coverage across the department.
• Systems and Workflow Support: Support Monday.com administration and department-wide workflow coordination, including intake, routing, status updates, board hygiene, basic user support, and liaison support for teams using digital project management tools.
• Additional Development Administration Support: Assist with related Development Administration activities, including donor recognition tracking and implementation support, vendor and contract follow-up, HR/recruiting administration support, reporting or survey inputs, and other department-wide administrative projects and duties as assigned.

Education and Experience

• Bachelor's degree required.
• 23 years of administrative, operations, finance support, project coordination, nonprofit, healthcare, higher education, or related experience preferred.
• Fluency with Monday.com or a similar digital project management/workflow tool, such as Asana, required.
• Strong proficiency with Microsoft Office; comfort learning finance, CRM, project management, and administrative systems.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities with timely follow-through.
• Experience using AI tools is a plus.

Working Conditions and Physical Requirements

• This role requires regular movement between Development office locations and HSS main campus locations for hospital pick-ups, drop-offs, and other administrative errands.
• Must be able to lift and carry materials up to 10 pounds.

Key Competencies

• Operational reliability and follow-through
• Attention to detail and accuracy
• Administrative organization
• Technology fluency and systems comfort
• Digital workflow fluency
• Customer service and collaboration
• Discretion and sound judgment
• Adaptability and willingness to learn

Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Hospital for Special Surgery