Airline Senior Supervisor for Prestigious International Airline in DFW Airport

Hallmark Aviation is seeking a professional Airline Senior Supervisor in Dallas/Fort Worth, TX for a Prestigious International Airline. The Senior Supervisor leads airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. Requirements and Skills Needed Proven leadership abilities and organizational skills Excellent interpersonal, coaching and counseling skills Understanding that staff development is a leader’s responsibility Self‑driven focus on customer and client satisfaction Ability to excel under pressure of meeting extreme deadlines Effective communication in both verbal and written form Experience in planning a roster and monitoring work schedules Ability to solve daily problems and make quick decisions within the operation 5 years airline experience preferred; minimum 4 years airline supervisor experience preferred Flexible and able to promote positive attitudes from subordinates Computer skills (Word & Excel), typing, and ticketing experience Ability to work varied hours Specific Duties Include Provide hands‑on supervision of staff and delegate workload Provide direct customer relations support Ensure that account operates according to schedule and service level agreements Recruit, interview, and hire staff Oversee long‑term analysis of manpower needs and groom potential leaders Ensure cross‑training and provide new and refresher training for staff members Manage attendance records and ensure appropriate shift coverage Handle discipline and motivation issues Process promotion, demotion and termination paperwork Enforce safety, security, and grooming standards Administer performance reward programs Control the budget for labor costs and allocation Essential Requirements At least 18 years old, with a high school diploma or G.E.D. English required Basic math skills: adding, subtracting, division, and multiplying Computer literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 lbs Reading and comprehension of reference materials, instructions, policies & procedures Valid U.S. work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background check and fingerprinting required Drug screen required on day of hire #J-18808-Ljbffr Hallmark Aviation Services