Member Enrollment Specialist - Jorgensen Family YMCA

Job Description

Job Description

The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive.

Why you’ll love the YMCA

As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household. 

Other perks our Y employees enjoy: 

• Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career. 
• Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community!

Responsibilities 

The Jorgensen Family YMCA is seeking an enthusiastic and attentive part-time Membership Enrollment Specialist to guide prospective members through the enrollment process, give tours, and foster relationships that connect them to the YMCA, fellow members, and programs to fit their individual needs. 

• Nurture: Ensure a safe, positive, and welcoming environment for all to belong at the Y.
• Connect: Build effective, authentic relationships with members. 
• Inspire: Exemplify outstanding customer service and a sense of community to Members, Participants, and Coworkers to foster their connection and growth with the Y and within the community.  

Requirements  

Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne as well as:

• Must be at least 18 years of age.
• Must have a high school diploma or the equivalent. If currently enrolled in high school, a diploma will need to be provided upon completion.
• Excellent communication, supervisory, and organizational skills. 
• Excellent human relations skills and enthusiasm. 
• An elevated level of organization, flexibility, and ability to handle difficult situations effectively.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.  

Salary: Part-time $13.50-$14.00 hourly

Hours Available:  

• Friday Mornings, 8 A.M. - 12 P.M (Noon) 
• Rotating Saturdays, 1 P.M. - 5 P.M.
  

Location:  Jorgensen Family YMCA, 10313 Aboite Center Rd, Fort Wayne IN 46804