Retail Pharmacy Technician II - Pharmacy Support Services

Grady Pharmacy Technician

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Responsibilities include preparing, packaging, and distributing medications and pharmaceutical supplies under the direct supervision of a registered pharmacist. Assist patients at point-of-sale, collect money, provide patient with a receipt, and prepare daily cash deposits consistently. Assist in maintaining refrigerator logs. Maintain the cleanliness of the prescription pharmacy in an organized manner. Report and/or forward operational issues to leadership and use reporting utilities appropriately to expedite resolutions. Review physicians' orders and transcribe required information into patients' computerized drug profiles. Inventory control and order medications, based on PAR levels. Ensure medications are in date by performing monthly inspections of assigned areas. Return to Stock medication to patients' profile when appropriate. Greet customers in a courteous and professional manner. Utilize AIDET at all times. Answer telephone with appropriate greeting and efficiency. Assemble patients' medications for the pharmacist to check. Assist leadership in the implementation of workflows, process improvement initiatives and organizational directives. Float to other pharmacies, as needed, as determined by leadership. Other duties as assigned.

Qualifications

High School Diploma or GED. Completion of an accredited Pharmacy Technician training program (Preferred). One year experience as a Pharmacy Technician. Two or more years of experience as a Pharmacy Technician (Preferred). Must be a registered Pharmacy Technician or a Pharmacist Intern licensed with the State of Georgia Board of Pharmacy.

Core Competencies

Patient-Centered Care Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families. Integrity & Accountability Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes. Collaboration & Teamwork Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals. Communication Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership. Respect & Inclusion Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all. Quality & Safety Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes. Adaptability & Resilience Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure. Continuous Improvement Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback. Leadership & Professionalism Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency. Employee Experience Focus Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including: Health & Wellness: Medical, dental, vision, and prescription drug coverage. Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage. Work-Life Balance: Paid time off, holidays, and family leave benefits. Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement. Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady? Grady Health System is more than a hospital we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement: Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.