Leasing Specialist - Springhouse

Job Description

Job Description

Leasing Specialist - Affordable Housing (LIHTC)Who is LSA Management?LSA Management is a forward-thinking property management firm dedicated to providing exceptional housing experiences across the Southeast. Combining the expertise and passion of Laurel Street with a long-term owner's commitment to quality and community impact, we create meaningful value for residents, team members, and partners alike.Headquartered in Charlotte, NC, LSA Management currently oversees 4,000 apartment homes and has ambitious plans to expand to 10,000 units by 2030.The OpportunityLSA Management is seeking a highly organized, customer-focused Leasing Specialist with Affordable Housing experience to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with residents, and possesses strong administrative and compliance skills.The successful candidate will bring a proactive approach to leasing operations, resident relations, file management, and compliance support. Experience with LIHTC leasing, resident recertifications, and affordable housing regulations is highly preferred.This position offers the opportunity to make a direct impact on resident satisfaction, occupancy goals, compliance readiness, and overall property performance.What We're Looking ForRequired Qualifications1+ years of Multifamily Leasing experienceStrong customer service and relationship-building skillsExcellent organizational and time management abilitiesDetail-oriented with a commitment to accuracy and complianceProfessional written and verbal communication skillsProficiency with Microsoft Office Suite (Word, Excel, Outlook)Ability to manage multiple priorities while maintaining a high level of servicePreferred QualificationsExperience in Affordable Housing and LIHTC communitiesExperience completing or assisting with annual and interim recertificationsKnowledge of HUD, LIHTC, and Fair Housing guidelinesExperience maintaining compliant resident files and preparing documentation for auditsExperience using Yardi, RealPage, or similar Property Management softwareBilingual candidates encouraged to applyKey ResponsibilitiesLeasing & OccupancyManage prospect inquiries and follow-up activities to convert leads into leasesConduct property tours and effectively communicate community amenities and benefitsProcess applications, verify documentation, collect deposits, and ensure compliance with Fair Housing regulationsCoordinate seamless move-in experiences for new residentsMaintain strong occupancy levels through proactive leasing activitiesCompliance & Administrative ExcellenceAssist with or complete LIHTC resident recertifications and related documentationMaintain organized, accurate, and audit-ready resident filesEnsure resident records comply with affordable housing program requirementsSupport compliance initiatives by tracking deadlines, documentation, and reporting requirementsIdentify opportunities to improve office organization and operational efficiencyResident Relations & RetentionBuild positive relationships with residents and serve as a trusted community resourceFollow up on maintenance requests to ensure resident satisfactionAssist with resident events, engagement initiatives, and retention programsAddress resident concerns professionally and proactively while delivering exceptional customer serviceStrategic & Proactive SupportTake ownership of office organization and administrative processesAnticipate operational needs and recommend improvementsHelp create a welcoming, professional, and well-maintained leasing office environmentPartner with the Property Manager to achieve occupancy, compliance, and resident satisfaction goalsWhy Join LSA Management?We value team members who take initiative, think strategically, and genuinely care about creating exceptional resident experiences.BenefitsCompetitive Hourly Pay + Bonus Opportunities401(k) with Company MatchMedical, Dental, and Vision InsuranceLife InsurancePaid Time OffProfessional Growth and Development OpportunitiesScheduleFull -TimeMonday-FridayOccasional Saturdays based on business and property needsFlexible schedule to support leasing and resident needsReady to Make an Impact?If you have experience with LIHTC leasing, resident recertifications, compliance, and resident services, and you're looking for an opportunity to grow with a company that's transforming communities across the Southeast, we'd love to hear from you.Apply today and become part of a team that's making a difference-one resident, one community, and one home at a time.