Bankruptcy Specialist

Bankruptcy Specialist

The Bankruptcy Specialist is responsible for monitoring and managing loans throughout the bankruptcy process to minimize risk and protect investors' interests. This role ensures compliance with investor timelines, company policies, and applicable laws while reviewing bankruptcy-related filings and supporting accurate credit reporting and corrections.

Essential Functions:

• Monitor loans throughout the bankruptcy process to minimize potential losses and preserve investors' interests.
• Maintain compliance with applicable investor timelines, company policies and procedures, and all relevant U.S. state and federal laws and regulations in the jurisdictions where the company operates.
• Review and update bankruptcy-related filings, including new bankruptcy filings, Motions for Relief, Proofs of Claim, Transfers of Claim, Reaffirmations, Notices of Distribution, Post-Petition Fee Notices, and Payment Change Notices.
• Process attorney invoices in accordance with investor requirements.
• Respond to calls from borrowers and/or attorneys related to bankruptcy, foreclosure, and credit matters.
• Review monthly reports to credit bureaus for accuracy.
• Respond to credit-related inquiries and process corrections per company policy.
• Assist with miscellaneous projects and manage time effectively to support departmental priorities.
• Comply with all company policies and procedures.
• Perform other duties as assigned.

Qualifications:

• At least 1–2 years of related experience is required, including an understanding of proof of claim and motion for relief processes.
• Knowledge of mortgage servicing practices.
• Attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills.
• Excellent time management skills with a proven ability to meet deadlines and multitask.
• Ability to function well in a fast-paced environment.
• Proficient with Microsoft Office Suite or related software.

Wellness and Abilities:

This role is primarily performed in a typical office environment, either remotely and/or on-site. This position is intended to be primarily remote. For candidates who are local to the area, occasional in office work, typically one half day or one full day per week, may be requested based on business needs. The position requires frequent use of a computer, phone, and general office equipment, along with normal office movement and activities. The role requires adequate visual acuity, the ability to handle and lift light objects, and the ability to communicate effectively through reading, writing, speaking in person, teleconference, and telephone.

Other:

This job description is not intended to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time, with or without notice.

Towne Mortgage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, genetic information, or any other characteristic protected by applicable state or local employment law. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, programs, and activities.