Mortgage Loan Ops Specialist

Mortgage Loan Ops Specialist

This position may be primarily located in Greenfield or in Fishers. The Mortgage Loan Operations Specialist is an entry level position that supports the entire workflow for the mortgage process. This position would be responsible for managing residential mortgage loans throughout the operational lifecycle, including loan opening, disclosure preparation, closing coordination, post-closing review, investor delivery, and portfolio loan boarding. This position may have opportunities to grow into other roles within processing, closing, underwriting support, or other operational functions.

Essential duties include ensuring accurate and timely loan data entry, assisting with daily and weekly mortgage rate administration, loan modifications, grant programs, document preparation, and other operational functions. The role also involves ordering and tracking appraisals, title work, flood certifications, verifications and payoffs. The specialist will monitor files to ensure deadlines are met, maintain accurate electronic loan files, image closed loan documents to the core system, and ensure documentation is properly organized and retained. Additionally, they will assist Compliance and Mortgage Operations with gathering files and documentation for internal reviews, audits, quality control, and regulatory examinations. The specialist will monitor assigned loans and outstanding documentation to help keep files moving through the origination process and escalate delays or issues to the appropriate team member. They will develop working knowledge of mortgage processing, closing/funding, secondary market activities, servicing support, and other mortgage operations functions. The specialist will coordinate closing with settlement parties, verify loan terms, title, insurance and fees, review signed closing packages, deliver loans to investors and servicing partners, clear suspense conditions and funding requirements, and work with Retail Lending Ops Manager in creating and implementing any process changes that might be needed due to investor or servicer policies. They will also perform periodic reporting on work progress, project completions, and additional reporting as requested by Retail Lending Ops Manager.

Minimum requirements include a high school diploma or certificate from college or technical school; or related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a credit or loan processing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Basic knowledge of commercial, construction, real estate and consumer mortgage loan origination, documentation and processing is required. Good organizational and time management skills, basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs, intermediate typing skills, intermediate math skills, and effective verbal, written and interpersonal communication skills are also necessary. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. A current driver's license and a vehicle with appropriate insurance coverage may be required to drive in the course of performing assigned duties and responsibilities.

This position is currently accepting applications.