Service Advisor

Dealership L0215 Lithia Kia of Anchorage Lithia Kia of Anchorage Pay: Commission - Earn Based on Your Performance Schedule: Monday - Friday 7am - 6pm Responsibilities Greet customers and act as the main point of contact throughout the service process Listen to customer concerns and accurately document vehicle issues Recommend maintenance and repair services based on vehicle needs Prepare estimates, write repair orders, and explain work clearly Communicate with technicians to ensure accurate repairs Deliver an exceptional customer experience that builds trust and loyalty Qualifications Strong attention to detail Communication skills Typing ability to enter repair orders efficiently Mathematics – calculating service costs and counting change Basic computer skills Acceptable driving record and a valid driver’s license in your state of residence Total Rewards Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. #J-18808-Ljbffr