STAFF RN

Job Details

Job Location: Genesee County - Flint, MI 48502
Position Type: Full Time
Education Level: 2 Year Degree
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Nurse

General Responsibilities

• Performs general nursing care to patients.
• Utilizes accepted protocols and procedures to aid in decision-making.
• Observes, records and reports patients condition and reaction to drugs and treatments to physicians.
• Oversees appointment bookings and ensures preferences are given to patients in emergency situations.
• Maintains timely flow of patients.
• Administers prescribed medications and treatments in accordance with nursing standards.
• Prepares equipment and aids physician during treatment, examination, and testing of patients.
• Instructs patients in the collection of samples and tests.
• Arranges for patient testing and admissions.
• Directs, responds, and refers incoming telephone calls.
• Instructs patient and family regarding medications and treatment instructions.
• Maintains and reviews patient records, charts, and other pertinent information.
• Posts test and examination results in the patient’s cart.
• Works collaboratively with the operations manager to improve patient care and increase provider productivity by ensuring the smooth flow of patients.
• Prepares and maintains records and reports.
• Maintains exam rooms for necessary supplies and materials.
• Ensures cleanliness and prepares a list of medical supplies needed.
• Works with the clinical directors to identify clinical quality concerns.
• Works collaboratively with providers at each site and the clinical director to identify critical concerns.
• Works collaboratively with providers to identify patient education needs and organize patient education materials.
• Performs audits of medical records and care for clinical quality.
• Assists in the preparation for reviews by accrediting and funding authorities.
• Responsible for the clinical supervision of medical assistants as evidenced by compliance with the following standards:
  • Precepts and instructs new medical assistants on clinical operations.
  • Completes ongoing assessments of staff medical assistants and provides or coordinates monthly training with medical staff at each facility.
  • Maintains and reviews patient records, charts, and other pertinent information to assess medical assistant documentation compliance.
  • Establishes and maintains working relationships with medical staff.
  • Ensures quality measures are met at each site.
• Ensures that medical record charts reflect that procedures have been completed and information has been explained to patients once the chart is returned.
• Able to evaluate the patients response to care through observation.
• Communicates with the patient to resolve issues of patient flow and at times when waiting room overflow is an issue.
• Professionally handles patient complaints.
• Clinical lead for all health initiatives and projects to ensure processes are implemented and adherence is maintained.
• Responsible for patient education by identifying handouts, one‑on‑one discussions, and group activities.
• Coordinates the diabetes collaborative including developing processes for flow, educational pieces, and general coordination.
• Active participant in HCHNs Performance Improvement Committee and JCAHO committee.
• Other duties as assigned.

Education and Experience

• Nursing degree from an accredited school of nursing.
• Current State of Michigan nursing license.
• CPR certification.
• Minimum of three (3) years of professional nursing experience in a clinic setting.
• Minimum of one (1) year of management experience.

Professional Qualifications

• Thorough knowledge of the theory and practice of healthcare management.
• Ability to maintain confidentiality in all matters.
• Must be able to communicate effectively orally and in writing.
• Ability to demonstrate positive customer service skills.
• Must be able to identify problems and recommend and institute solutions.
• Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
• Flexible, with the ability to work independently and with minimal guidance.
• Strong oral and written communication and presentational skills.
• Ensures that communication with staff, patients, and external contacts occurs with courtesy, tact, and a positive attitude.
• Effectively communicates verbally with patients.
• General computer proficiency.