Patient Benefit Representative

Patient Benefit Representative (Hybrid) | Adecco Healthcare

Make a Difference in Patients' Lives Every Day!

Adecco Healthcare is seeking compassionate, detail-oriented healthcare professionals to join our team as a Patient Benefit Representative. In this rewarding role, you'll help patients gain access to critical medications by assisting with insurance verification, prior authorizations, claims processing, and ongoing patient support.

If you enjoy helping others, solving problems, and being a vital resource for patients and healthcare providers, we want to hear from you!

Pay Rate: $ 24.00/Hour

Hybrid Schedule | In Office Every Monday + One Additional Day of Your Choice

Monday-Friday | 9:00 AM-6:00 PM or 10:00 AM-7:00 PM

Potential for Full-Time Conversion

What You'll Do As a Patient Benefit Representative, you will:

Verify insurance eligibility and process prescription benefit information

Review and troubleshoot pharmacy claim rejections

Support healthcare providers through the prior authorization process

Assist patients with medication access, financial assistance programs, and order status updates

Coordinate medication deliveries and payment arrangements

Manage refill reminders and patient follow-up activities

Handle inbound calls from patients, providers, clinics, and healthcare partners

Maintain accurate and detailed patient documentation

Ensure HIPAA compliance and patient confidentiality

Identify and report adverse events and product concerns when necessary

Qualifications Required:

• High School Diploma or GED

• Minimum 2 years of healthcare, pharmacy, patient access, insurance verification, or related experience

• Experience with insurance eligibility and prior authorization processes

• Strong computer skills, including Microsoft Office

• Excellent communication and customer service abilities

• Strong attention to detail and organizational skills

Preferred:

• Certified Pharmacy Technician (CPhT)

• Specialty pharmacy experience

• Benefits investigation experience

• Claims adjudication experience

Ideal Candidate

Empathetic and patient-focused

Comfortable explaining insurance and healthcare information

A strong communicator and problem solver

Detail-oriented and organized

Able to prioritize multiple tasks in a fast-paced environment

A collaborative team player with a positive attitude

Apply today and become a trusted resource helping patients access the medications they need while building your healthcare career with Adecco Healthcare!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Pay Details: $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.