Staff Device Program Manager

About Arlo: At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day. Staff Device Program Manager Job Type: Full-time Location: Vancouver, Canada or Carlsbad, California, USA Job Summary As a member of the Arlo Device engineering team, you will be responsible for the development of video surveillance cameras, video doorbells, home monitoring/security systems, sensors and other IoT devices for service providers as well as for worldwide retail channels. These products will incorporate most of the following technologies: WiFi, BLE, SubG, NFC, Zigbee, Zwave, Ethernet, DNS/DHCP, IP, SNMP, and embedded Linux. The primary function of the DPM (Device Program Manager) at Arlo is to manage the project from kick off to mass production. The development process includes scheduling, ODM engaging, BOM reviewing, materials planning, manufacturing, sample distribution, FW/SW/Mech/ID/HW/RF development, end to end system testing, HW troubleshooting and all other day to day project activities. Travel is occasionally required to support factory build in Vietnam, Taiwan or China. Responsibilities and Duties Work with PLM for project roadmap planning Manage schedule, engineering actions, BOM, build plan, material planning, and internal cross-functional teams Manage End to End HW, FW, SW (Client and Cloud), and Mechanical engineering development Manage oversea ODM partners and factory build Manage regulatory certifications to ensure compliance per product launching scopes Oversee product skus and collaterals development Follow project development checklist to manage internal and oversea ODM engineering teams for test plans and test reports Perform end-to-end system functional and performance level testing Participate and track Alpha/Beta trial issues Provide technical support to customer care team and field customer issues Manage engineering sample distributions Manage sustaining and post launch activities Hosting design review and project meetings with oversea ODMs and internal teams Assist management to refine and enhance project development and departmental processes Qualifications and Skills BS graduate in Computer or Electrical Engineering program or equivalent technical programs with minimum of 5 years related experience is desired Strong coordination, written and oral communication skills Ability to lead and work in a fast paced, dynamic environment Technically savvy with the ability to understand, test and troubleshoot end-to-end product functions involve HW, FW, Apps and Cloud Knowledge of battery technologies, HW design, bug tracking tools, and ability to read schematics and review PCB layout are essential Software development, programming and/or scripting experience is preferred Must be self-motivated and driven to achieve results Proactive in taking ownership of issues and driving to resolution Teamwork - This position requires a close working relationship with the extended teams and partners Ability to speak Mandarin is an asset The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between $130,000 – 175,000/year. However, base pay offered may vary depending on multiple factors, including location, role, job-related knowledge, skills, relevant education and experience. The total compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment. We’re committed to inclusivity and selecting the strongest candidate—no matter their background. Even if you don’t meet every listed qualification, we encourage you to apply. We’re happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our LinkedIn, and Glassdoor pages to read employee insights and get updates of what it’s like to be part of Arlo. Arlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment. We provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records. We are a passionate and diverse group of thought leaders, creators, and developers across all disciplines dedicated to changing how people protect and connect with the people and things they love. Our talented employees, located throughout the United States, Canada, Asia, Australia, and Europe communicate, connect and work together to lead the industry in delivering a world-class end-to-end connected lifestyle solution. At every location, passionate and innovative employees work together to shape the future of connectivity. At Arlo, our employees are recognized as central to our business success, now and into the future.