Aesthetic Practice Manager

Job DescriptionJob DescriptionAesthetic Practice ManagerLocation:Charlotte, NCEmployment Type:Full-TimeSalary: $70,000-$75,000 annually, plus performance-based bonus potentialExperience Required: 3+ Years in Med Spa, Plastic Surgery or other Aesthetic Practice ManagementAbout UsWe are a highly reputable plastic surgery and medical aesthetics practice known for excellence in patient care and a commitment to delivering exceptional patient experiences. As we continue to expand, we are looking for a seasonedPractice Manager to lead day-to-day operations.Position OverviewThe Practice Manager will oversee daily business operations, team performance, and client satisfaction in our high-volume practice. The ideal candidate has a strong leadership presence, a deep understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices.Key ResponsibilitiesOversee and optimize daily operations within locationLead, train, and support front desk staff, providers, and support teamsEnsure consistent, high-quality client experiences and satisfaction; ensure patient journey is positive and seamlessManage schedules, systems, inventory, and vendor relationshipsMeet and exceed all monthly service and retail goals; coach team to meet and exceed goalsTrack individual and team sales performance and other KPIsMonitor and report KPIs and implement strategies to improve revenue, retention, and operational efficiencyEnsure compliance with all state regulations and company protocolsSupport business development, marketing campaigns, and client outreachAct as a liaison between ownership and staff; collaborate with ownership to identify areas of opportunity and execute on ideasImplement and improve systems and processesHire, onboard, and train staff; implement corrective actions or terminations as neededFocus on revenue growthSupport sales process including oversight of lead management and conversion, and close consultationsAdministrative duties including payroll calculation and submission, tracking of PTO or other benefits, receptionist duties when necessaryQualificationsMinimum of 3 years of management experience in a plastic surgery practice or medical spaStrong leadership and team-building skillsExcellent communication, organizational, critical thinking, and problem-solving abilitiesStrong business acumen and financial literacyDeep knowledge of aesthetic treatments and servicesProfessional, polished, and patient-friendly demeanorCollaborative, coachable, positive demeanorAbility to perform and make decisions both independently and in collaboration with ownershipManagerial experience in a plastic surgery or other aesthetic practice is strongly preferredWhat We OfferCompetitive salary:$70,000-75,000 annually, plus performance-based bonus potentialOpportunity to manage a fast-pasted environment with professionalism and positivityAbility to have a direct impact on the growth of the business and teamA reputable practice that is open to great ideas to continuously improve on the strong foundation we’ve built