Production Support Technician - 3rd Shift

Job Description

We are looking for a talented Production Support Technician to join our team specializing in Manufacturing for our Cummins Inc. facility in Forest City, NC .

Job Summary:

Operates machines and production equipment in accordance with quality and productivity requirements safely in a manufacturing environment with direct guidance.

In this role, you will make an impact in the following ways:

• Ensuring Safety: By stopping work and reporting any major injury hazards immediately, you'll help maintain a safe work environment for everyone.
• Compliance and Reporting: Your adherence to HSE standards and prompt reporting of any work-related injuries, illnesses, incidents, or hazards will ensure regulatory compliance and workplace safety.
• Environmental Stewardship: Recognizing and minimizing the environmental impact of your work will contribute to the company's sustainability goals.
• Quality Assurance: Performing quality inspections and identifying non-conforming materials will help maintain high product standards and reduce costs.
• Efficient Production: Operating equipment to meet customer expectations and achieving production goals will ensure timely delivery and customer satisfaction.
• Workplace Organization: Maintaining a clean and orderly work area will enhance productivity and safety.
• Team Collaboration: Effective communication with your team and support staff will foster a collaborative work environment and improve overall efficiency.
• Continuous Improvement: Engaging in training and actively participating in initiatives to improve quality, safety, and processes will drive personal and organizational growth.

Responsibilities

To be successful in this role you will need the following:
• Collaboration: Build strong partnerships and work collaboratively with your colleagues to achieve shared goals. This will enhance team cohesion and productivity.
• Effective Communication: Develop and deliver clear, multi-mode communications tailored to the unique needs of different audiences. This ensures everyone is on the same page and can work efficiently.
• Customer Focus: Foster strong relationships with customers and deliver solutions that meet their needs. This will help in maintaining customer satisfaction and loyalty.
• Self-Awareness: Use feedback and self-reflection to understand your strengths and areas for improvement. This insight will help you grow personally and professionally.
• Nimble Learning: Embrace new challenges and learn from both successes and failures. This adaptability will help you tackle problems effectively and innovate continuously.
• Self-Development: Seek out opportunities for growth and challenge yourself through both formal and informal development channels. This proactive approach will keep you ahead in your career.
• Health and Safety: Champion proactive health and safety behaviors by identifying, reporting, and participating in actions to improve workplace safety. This commitment will contribute to a safer, injury-free environment.
• Valuing Differences: Recognize and appreciate the value of diverse perspectives and cultures. This inclusivity will enrich your work environment and drive better decision-making.

Education, Licenses, Certifications:
• This position may require licensing for compliance with export controls or sanctions regulations.


Experience:
• Minimal or no work experience required.

Qualifications

Overview:

A Production Support Technician provides critical support to manufacturing operations by receiving and scheduling materials, operating powered industrial vehicles (PIV) and other material-handling equipment, and ensuring timely delivery of materials to production areas. This role also supports production goals by performing hands-on line work, maintaining workflow efficiency, and assisting with operational needs to ensure safe, quality, and productive manufacturing processes.

Core Responsibilities:

• (Back Up Scheduler) Building daily production schedules for shift production using MRP systems and excel to schedule and create pick lists. Up to 10-15% of time over the course of a month scheduling.
• Understanding core axle componentry and how to match up material to schedule based on customer priorities
• Conduct start of shift walks to count schedule readiness and base component availability
• Communicate with shipping team on schedules and priorities for directions
• Work with receiving team to input transacted material to maintain schedule throughout the night
• Manage returned tickets to begin MIA process
• Brake Line scheduler
• Support MIA hunting as back up scheduler
• Support Cycle counting activities as back up scheduler: Loose components, brackets, yokes, shafts, brake line components
• Manage emails and communication between Main Plant and Warehouse
• Back up support for receiving and shipping including PIV responsibilities as well as billing and shipping requirements

Education/Certifications/Experience/Required Qualifications and Skills/ Training:

• High School Diploma or equivalent combination of training and education required
• Minimum 1 year of experience training or mentoring employees highly preferred
• Minimum 1 year of experience working in manufacturing or related industry highly preferred
• Demonstrated knowledge and skills to be able to read, comprehend, interpret and apply manufacturing instruction guides
• Must communicate clearly and effectively with employees and management
• Can effectively work with employees of diverse backgrounds
• Operates with honesty and integrity

Physical Requirements:

Manufacturing/Warehouse environment requiring ability to:

• Stand, walk, or sit for extended periods
• Communicate effectively in person, one-on-one and large groups, via telephone, email, or other modes of communication as necessary
• Use keyboard and read from computer screens and reports as necessary
• Lift a minimum of 35 lbs.

About Us

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.