Occupational Health Medical Assistant

Position Summary This Medical Assistant position in Occupational Health requires a number of skills not generally required of those in other clinical settings. Our MAs will help with injury intake and management, as well as new hire occupational health screenings including Drug Screens, Breath Alcohol Testing, Pulmonary Function Testing, Audiograms, Respiratory Mask Fitting, immunizations, blood draws, etc. Location: Banner Occupational Health Clinic – 9305 W Thomas Road Schedule: Monday through Friday, 9:30 am to 6:00 pm Core Functions Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician. Assists providers with exams and minor in‑office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKGs. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process. Coordinates and manages patient care including pre‑certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X‑Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g., expired medications/equipment and recalls). Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. Completes all necessary on‑boarding/orientation activities, including simulation training, as needed or directed. Works under the direct supervision of the providers. Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. Minimum Qualifications High school diploma/GED or equivalent. Completion of an approved medical assistant training program as defined by state regulations. Current BLS certification required upon hire. Medical Assistant Certification required; if not in hand at hire, 12 months to obtain. Ability to demonstrate competent performance of cardiopulmonary resuscitation (BLS) techniques for adults, children and infants every other year. Strong computer skills, including ability to work with medical software. Exceptional interpersonal and communication skills. Ability to manage multiple changing priorities in an effective and organized fashion. Preferred Qualifications Experience with office medical procedures and treatments. Knowledge of insurance, managed care operations, EMR and scheduling software. Additional related education and/or experience preferred. Employment Our organization supports a drug‑free work environment. #J-18808-Ljbffr