Java Developer (Technical Support Focus)

About Us

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. HICX helps Global 5000 companies to organize and manage their supplier data.

The HICX Supplier Management platform enables businesses with thousands of suppliers to efficiently on-board and manage the end-to-end lifecycle of all suppliers, and to find, re-use and maintain supplier data and information across any spreadsheet, app or system. High quality supplier data is essential to digital transformation and the key to becoming customer of choice for all suppliers. Some of the world’s largest companies, in a wide range of industries, trust HICX for the management of their supplier data; these include Unilever, Lenovo, Mars, Mondelez, Baker Hughes and EDF Energy.

Position Overview

We’re looking to build a long-term collaboration with a talented developer based in the Dominican Republic who wants to grow with the team and contribute meaningfully to the evolution of our product.

While this role sits within the technical support function, you won’t be handling support tickets yourself. Instead, you’ll work as a developer, focusing primarily on debugging and resolving code-level issues identified by our support analysts (around 80% of your time). The remaining 20% will involve implementing minor enhancements and functional improvements.

Requirements

• Minimum 2 years in professional Java programming with experience in application design, software development, and maintenance
• A BSc in Computer Science or similar field
• English language fluency and very good communication skills
• Good team player and ability to exchange information and support with co-workers.
• Solid understanding of engineering best practices
• Good knowledge of Object-Oriented Programming techniques
• Good knowledge of Scripting languages like Groovy
• Good knowledge of SQL and database systems such as PostgreSQL , MySQL , etc.
• Good knowledge of web standards ( HTML , JavaScript , etc)
• Quick learner and adapter of new frameworks and technologies
• Attention to details and some creativity on how processes could be improved as well as business requirements could be met
• Good knowledge and practical experience in automated test practices (Unit, Integration & Acceptance)
• Practical experience working with REST APIs and Microservices
• A strong passion for Software Engineering, Innovation, and challenging the status quo

Desirable Skills:

• Good knowledge of CI/CD
• Good knowledge working with Cloud provider technologies (e.g.: AWS , Azure etc)
• Solid understanding and practical experience in DevOps
• Knowledge of development tools including Git , Maven , Eclipse
• Experience working with Spring and/or Spring Boot
• Experience working with ORM technologies such as Hibernate
• Solid System and Architectural skills for distributed systems
• Solid understanding of Agile methodologies and practices
• Good understanding of Containers and Orchestration (Ideally Docker and Kubernetes )
• Good knowledge in J2EE Technologies (e.g. Servlets, JTA, JMS, web containers)
• Excitement for the latest trends in application design and Software Architectures
• Relaxed yet enthusiastic attitude
• Experience in front-end frameworks like Vue.js or React is a plus
• BPMN Framework like Activity

Benefits

• Work from anywhere in Dominican Republic - we are a fully remote company.
• Flexible PTO - We offer 25 days of paid holiday per year + 3 Public Holidays.
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays.
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location.
• Work with a diverse, international team.