REGISTRAR - KELLEN TOWER - FT - 7:15 AM - 3:30 PM

Job Opportunity At Hospital For Special Surgery

How you move is why we're here. Now more than ever.

Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status: Regular Full time

Work Shift: Evening (United States of America)

Compensation Range: The base pay scale for this position is $32.97 - $33.99. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Job Description Summary

The Registrar is responsible for the reception of patients, families, and healthcare providers to the unit. This role facilitates and implements multiple communication activities (oral, written, and computerized) between healthcare providers, patients, families, and visitors. The Registrar also initiates and maintains patient and unit records and ensures the upkeep of the workstation and related materials.

Key Responsibilities

• Greet and register patients, families, and visitors in a professional and courteous manner
• Facilitate communication between healthcare providers, patients, and families
• Maintain accurate patient and unit records
• Manage and organize workstation materials and supplies
• Answer and direct phone calls; respond to inquiries appropriately
• Coordinate and support unit-based administrative functions
• Maintain tracking logs and ensure timely follow-up on outstanding items
• Act as a liaison between departments and external partners when needed
• Schedule, coordinate, and document meetings and related activities
• Ensure compliance with organizational standards and procedures
• Maintain punctuality, attendance, and adaptability to changing work assignments

Qualifications

Education

• Required: High School Diploma or equivalent (GED)
• Preferred: Business school or college coursework

Experience

• Required: Minimum of 1 year of experience
• Preferred: Experience with medical terminology; bilingual skills

Skills

• Strong computer proficiency
• Excellent multitasking and organizational skills
• High attention to detail
• Strong communication and telephone skills

Certifications

• Required: AHA Heartsaver

Working Conditions

Physical Requirements

• Ability to stand or sit for extended periods
• May require occasional stooping, climbing, or lifting light materials (up to 10 lbs.)

Work Environment

• Comfortable indoor setting

Hazards

• Category 3: No exposure to blood, body fluids, or other infectious materials

Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.