Clinical Operations Support Specialist

About the Role

We are seeking a highly organized and detail-oriented Clinical Operations Support Specialist to join our growing healthcare team. Working directly under the Clinical Manager, you will provide operational and administrative support to a team of Respiratory Therapists while serving as a key point of contact for patients and healthcare providers.

This role is ideal for someone with a healthcare experience who enjoys a combination of patient interaction, clinical documentation, administrative responsibilities, and customer service.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Employment Type: Full-Time

Responsibilities

• Answer and manage incoming patient calls professionally and efficiently
• Make outbound calls to patients regarding equipment, testing, and follow-up needs
• Program and prepare overnight oximetry monitoring units
• Coordinate communication between patients, healthcare providers, and clinical staff
• Maintain and update patient records and clinical documentation
• Assist Respiratory Therapists with administrative and operational support
• Process and organize clinical paperwork and documentation accurately
• Schedule appointments and coordinate patient services as needed
• Ensure compliance with documentation standards and internal procedures
• Provide exceptional customer service to patients, caregivers, and medical offices

Required Qualifications

• 2+ years of experience in a healthcare or medical environment
• 2+ years of clinical documentation experience
• Strong organizational and multitasking abilities
• Excellent attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Dependable with excellent follow-through and accountability

Work Environment

• Fully onsite position in New Berlin
• Monday-Friday schedule with no weekends
• Professional healthcare office environment
• Collaborative and supportive team culture
• Opportunity to work closely with experienced clinical professionals

Why Join Us?

This position was created due to an internal promotion, providing an excellent opportunity to join a stable and growing team. You'll play a vital role in supporting patient care, assisting respiratory professionals, and contributing to an organization dedicated to improving patient outcomes.

This is a Contract to Hire position based out of New Berlin, WI.

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of New Berlin, WI.

This position is anticipated to close on Oct 31, 2026.

This is a fully onsite position in New Berlin,WI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.