Manager Operations - ProHealth Medical Group - Brookfield & Sunset Drive Clinics

Manager Operations - ProHealth Medical Group - Brookfield & Sunset Drive ClinicsLocation: 195 Discovery Drive, Brookfield WI 53005, United States Job Type: As NeededBegin your story with ProHealth Medical Group (PHMG) — a growing network of 15 clinic and urgent care locations serving communities throughout Waukesha County.At ProHealth Medical Group, our teams provide exceptional primary and specialty care across family medicine, internal medicine, pediatrics, cardiology, dermatology, orthopedics, podiatry, allergy, and more. We are committed to delivering compassionate, high-quality care while creating an environment where employees feel supported, valued, and empowered to grow.This Clinic Operations Manager role provides operational leadership for two ambulatory clinic locations:ProHealth Medical Group Clinic - Spring City Drive – a growing clinic with urgent care, currently supporting three providers with planned growth.ProHealth Medical Group Clinic - Brookfield – a larger, multi-speciality, high-volume clinic and urgent care, with six providers and a collaborative physician leadership team.This leader will oversee day-to-day clinic operations while partnering with providers, team leads, and staff to ensure an exceptional patient and employee experience.What You Will DoThe Clinic Operations Manager is responsible for leading clinic operations, supporting staff development, driving patient satisfaction, improving workflows, and ensuring operational excellence across both locations.Key responsibilities include:Leading and developing clinic teamsManaging daily clinic operations and workflowsSupporting patient experience, quality, safety, and service initiativesResolving patient concerns and operational challengesDriving process improvement and operational efficienciesMonitoring clinic performance metrics and financial outcomesPartnering with physicians and leadership on clinic initiativesSupporting change management and team communicationEnsuring compliance with regulatory and organizational standardsCollaborating with staff and leaders across departmentsThis role is ideal for a leader who is:Emotionally intelligent and relationship-focusedComfortable having difficult conversations and addressing issues proactivelyAdaptable, resilient, and solution-orientedAble to identify root causes and drive meaningful improvementsSkilled at bringing teams together around a shared visionWhat You Will Need:High school diploma or equivalentMinimum of 2 years of Healthcare leadership experience within clinic or medical group operationsWhat We OfferA warm, collaborative cultureTeam-oriented work environmentOpportunities for leadership growth and system-wide involvementCompetitive compensation and comprehensive benefitsTuition assistance and professional development supportLeading-edge technology and innovationProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.