Home Care Aide Client Advocate

Care Advocate

Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience?

Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults.

As a Care Advocate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts.

Qualified candidates must be a Home Care Aide (HCO) and willing to cover last-minute shifts and work in the office when needed.

This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes.

Responsibilities include:

• Caregiving Work scheduled and last-minute cases, including childcare cases;
• Assisting with Back-up Care Accounts, including 1st in line to work cases;
• Taking on-call days on a rotational schedule;
• Coordinating and recording intake of all referrals;
• Interfacing with clients and caregivers for quality assurance;
• Answering incoming phone calls;
• Entering computer data;
• Assisting the Scheduler or DOO with day-to-day care ad hoc projects;

Qualifications/Requirements:

• Must be a registered Home Care Aide (HCA)
• Must have reliable car and insurance;
• Must be an effective team player and have a yearning need to help others;
• Must have experience providing care services to clients of ALL ages in their homes.
• Exceptional organizational skills and be detail oriented;
• Excellent customer service, telephone and people skills;
• Ability to learn quickly in busy office;
• Computer skills including, Word and Excel
• Ability to effectively motivate large staff and multi-task.
• Home Care scheduling experience is a plus.

Job Types: Full-time, Part-time

Pay: $20.00 per hour start

Expected hours: 25 40 per week

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program
• Employer Match Retirement plan for qualified HCA

Ability to Relocate:

• Long Beach, CA: Relocate before starting work (Required)

Work Location: In person