Sr. Product Manager

Description Location Remote, USA (Hybrid in Wayne, PA or Naperville, IL) How You'll Contribute to Our Mission: As a Senior Product Manager at Frontline Education, you will own customer and business outcomes for key product areas that help school districts operate more effectively and support the people who make learning possible. You will work within an empowered Product, Design, and Engineering team, partnering closely to identify meaningful customer problems, define measurable outcomes, and deliver solutions that create lasting value for educators and administrators. This role is especially well-suited for someone who thrives in understanding customer needs, uncovering opportunities through research and discovery, and translating insights into clear product direction and measurable impact. Working at the intersection of customer needs, business priorities, and evolving technology, you will help bring clarity to complex problems and deliver intuitive, scalable experiences designed for the real world of education. How you'll drive success Define and evolve product strategy grounded in customer insight, data, business priorities, and a deep understanding of the education landscape Partner closely with Product Design and Engineering in an empowered product team model with shared accountability for customer and business outcomes Translate complex problems into clear outcome-based priorities, roadmaps, and measurable customer and business outcomes Spend significant time engaging with customers and stakeholders through discovery, research, and validation activities to uncover unmet needs and opportunities Lead discovery, prototyping, experimentation, and validation efforts to accelerate learning, reduce risk, and improve decision quality before scaling investment Make thoughtful prioritization and trade-off decisions that balance customer needs, business goals, technical realities, and long-term product strategy Use qualitative and quantitative insights to inform decisions, improve customer experiences, and identify opportunities to drive adoption, retention, satisfaction, and operational efficiency Align cross-functional stakeholders around product direction, success metrics, priorities, and desired outcomes Champion simple, scalable solutions that improve usability and deliver meaningful long-term value for customers and the business Explore emerging technologies and AI-driven capabilities in practical ways that improve customer workflows, operational effectiveness, and user outcomes What you bring to help us grow Experience leading product initiatives in a SaaS or technology-driven environment A track record of delivering products that solve meaningful customer problems and drive measurable business and customer outcomes Strong customer discovery, product strategy, and prioritization skills, with the ability to translate insights into actionable product direction Experience working within cross-functional Product, Design, and Engineering teams to deliver customer and business impact Confidence working with data to inform decisions, evaluate success metrics, and communicate insights clearly Experience collaborating across teams including engineering, design, sales, customer success, and other customer-facing roles Strong ability to connect strategy with execution and align teams around a shared vision and measurable outcomes Experience navigating ambiguity and defining clear paths forward in complex problem spaces Strong stakeholder management, influence, and cross-functional leadership abilities without relying on direct authority Experience leading experimentation and validation efforts to improve learning velocity and decision quality Familiarity with education technology or a strong interest in improving outcomes for schools and communities What you'll need to thrive A natural curiosity for understanding users, systems, workflows, and opportunities for improvement Comfort navigating ambiguity and making thoughtful decisions as new information emerges A collaborative mindset that values diverse perspectives, empowered teams, and shared accountability for outcomes A focus on continuous learning and openness to new tools, approaches, and ways of working A practical, responsible approach to applying technology and AI capabilities to improve customer and business outcomes The ability to balance long-term vision with near-term execution and measurable impact The ability to navigate complexity, influence without authority, and drive alignment across diverse stakeholders Our Mission, Our People, Our Purpose At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most, their students. As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. Compensation & Benefits The full-based compensation range for this position is $120,000-$160,000. Bonus eligibility 401(k) with company match Comprehensive health, dental, and vision coverage Employee stock purchase plan Personalized Time Off Plan Reimbursement for tuition Inclusion, Belonging & Equal Opportunity Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. Interview Process & Data Privacy As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. Our Privacy Policy Your privacy is important to us. #J-18808-Ljbffr