Technical Business Analyst
Savills North America
Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise. Find your place to thrive No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple: Be extraordinary, together. About the Role The Junior Technical Business Analyst supports Savills' Global Occupier Services technology team across Knowledge Cubed and Knowledge Cubed Projects. The role translates business needs into clear requirements, supports delivery, and helps coordinate work between clients, product stakeholders, and the development team. This position adds capacity for current upgrades, modernization, AI, mobile, and future platform integration work. The role supports the current Business Analysts with delivery execution, backlog-related activities, documentation, testing, and client coordination. As experience grows, the position will take on greater responsibility in client meetings, requirements workshops, solution discussions, and deployment support alongside the current Business Analysts. Key Responsibilities Support the current Business Analysts with delivery activities across Knowledge Cubed and Knowledge Cubed Projects, including preparation and follow-up for client and stakeholder meetings. Gather and document business and technical requirements, user stories, acceptance criteria, and process flows. Assist the current Business Analysts with backlog refinement, story organization, status updates, sprint planning, and release readiness in Azure DevOps. Work with the 13-person development team to clarify requirements, identify dependencies, and align business needs with engineering execution. Support technical discussions and documentation for APIs, integrations, data flows, authentication, user management, and shared platform services. Assist with platform upgrades, modernization, AI chat and bot capabilities, mobile development, and future product integration planning. Support the current Business Analysts with UAT, defect tracking, release documentation, client communications, risk and decision tracking, and follow-up actions across Product, Development, QA, Design, and Deployment. Participate in client discovery sessions, requirements workshops, solution reviews, and deployment meetings alongside the current Business Analysts. Build toward increased client-facing ownership by independently handling defined meeting segments, requirement follow-up, training, and standard delivery activities under the guidance of the current Business Analysts. Qualifications: One to three years of experience in business analysis, software delivery, systems analysis, or technical project coordination preferred. Experience gathering and documenting requirements, workflows, user stories, and acceptance criteria. Understanding of Agile or Scrum practices and software delivery lifecycles. Strong analytical, organizational, communication, and problem-solving skills. Familiarity with tools such as Azure DevOps, Confluence, or Figma. General understanding of APIs, integrations, databases, data workflows, or platform architecture. Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent experience. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program #J-18808-Ljbffr
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