Food and Beverage Manager

Job Description

Job Description

Position SummaryGlobal Arts Live + The Platform seek a Food & Beverage Manager to manage the launch, operations, and growth of food and beverage services at The Platform, a new performing arts center in Kendall Square, Cambridge, MA. The F&B Manager's responsibilities include:Bar Tempo and Upbeat Bar operations, including event concessionsCoordination with the contracted cafe operatorHospitality services for special events, artist riders, rentals, and other programsStaff leadership, customer experience, budgeting, vendor management, and compliance This dynamic role is both operational and strategic, helping set high quality standards and shape a welcoming guest experience for a major new arts venue.The schedule includes nights and weekends with some weekday administrative meetings. Average workload is approximately 50 hours a week, varying based on performance programming and other venue activities. This is a full-time and exempt position reporting to The Platform General Manager. Salary range: $70,000 to $80,000 commensurate with experience. Benefits include health, dental, disability and life insurance; SIMPLE Cafeteria flexible spending account; paid vacation, sick, and personal days; and 10 paid holidays. See below for more details, expected qualifications, and information about Global Arts Live and The Platform. Key ResponsibilitiesOperations and Venue ManagementLaunch and oversee daily operations of two new bars Serve as liaison to and provide oversight of contracted cafe operatorDevelop policies and procedures to ensure efficient service and outstanding guest experiencesCoordinate with The Platform's production and front-of-house teams, and building managementOther duties as assigned Bar and Concessions OperationsManage inventory, staff scheduling, and service standards for Bar Tempo and Upbeat Bar, anticipating activities scheduled in the performance spaces and the first-floor commonsCollaborate with the cocktail consultant and the head bartender to develop and execute a high-quality beverage and concessions programDevelop promotions and activations that increase engagement and revenue Cafe LiaisonServe as primary day-to-day liaison for the contracted cafe operatorEnsure operational and strategic alignment and compliance with agreement between cafe operator and The PlatformManage coordination between the cafe, Bar Tempo, Upbeat Bar, and building managementStaff Leadership Hire, train, supervise, and evaluate bar and concessions staffFoster a collaborative, inclusive, and high-performing workplace culture Approve and facilitate payroll and employee documentationSupport recruitment strategies that reflect the diversity of Cambridge communitiesCustomer ExperienceCreate an outstanding, hospitality-forward guest experienceRespond to guest feedback and resolve service issues professionallyCollaborate with Audience Services on hospitality and guest satisfactionFinancial and Vendor ManagementDevelop and manage F&B budgets with the General ManagerMonitor labor, inventory and operational expensesMeet or exceed bar revenue goalsDevelop strategies for enhancing revenue potential for the bars and the cafeOversee cash handling, POS systems, and reconciliations Manage vendor contracts, relationships, purchasing, and inventoryPrioritize local, sustainable, and mission-aligned vendors where possible ComplianceEnsure compliance with all health, safety, and alcohol service regulationsMaintain required licensing, certifications, and staff trainingHospitality SupportCoordinate F&B aspects of special events at The Platform including fundraisers, rentals, and community programs Facilitate F&B services for in-house meetings and fulfilling artist ridersQualifications Required:3–5+ years of experience in food & beverage management, preferably in an event-based environment Experience managing bar operations and alcohol service programs Strong budgeting, financial management, and cost-control skillsExperience supervising and developing staff and teamsKnowledge of POS systems and inventory management tools Familiarity with health, safety, and alcohol compliance regulations Strong communication, organizational, and problem-solving abilitiesAbility to work flexible hours, including evenings and weekendsAbility to lift or move 30 pounds and travel between The Platform service locationsPreferred:Experience in a performing arts, cultural, or live event venueExperience managing outsourced café or vendor partnerships Interest in and passion for the performing artsResponsible alcohol service certificationNot sure you meet 100% of our qualifications? Research shows that cis men apply for jobs when they fulfill an average of 60% of the criteria, while others tend only to apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply.We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're taking the next step in your career path, looking to transition, or returning to work after a gap in employment, we will be glad to have you on our radar.How to ApplyPlease apply through and submit a resume and cover letter.You are encouraged to apply as soon as possible since interviews will be scheduled on a rolling basis.No postal mail, no phone calls, please.Reflecting the artists we present and the audiences we serve, Global Arts Live is an equal opportunity employer and welcomes applications from candidates demonstrating diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Global Arts Live is committed to creating a work environment that values respect, integrity, diversity, and inclusion.About Global Arts LiveFor over 30 years, Global Arts Live has brought exceptional global music and dance to stages across Greater Boston. Our mission is to transcend borders, cultivate community, and enrich lives. We invest in longstanding relationships with artists, support them with commissions, develop audiences for their work, and create connections to under-represented immigrant populations and communities in our region. Since inception, Global Arts Live has presented more than 800 artists from 70+ countries in over 1,500 performances attended by more than 1 million people. With an artistic vision focused on cultural diversity, many of our artists express and exemplify universal themes of identity, immigration, heritage, and inclusion.About The Platform In Fall 2026, Global Arts Live will launch The Platform, a new performing arts center, in partnership with real estate developer BioMed Realty. Located in Kendall Square in Cambridge, MA, The Platform is part of the 585 Kendall Street building, which will also function as the new R&D headquarters for global pharmaceutical company Takeda. The Platform features the 400+seat state-of-the-art Takeda Theater at The Platform, the Tempo Stage at The Platform with flexible seating for 125 anchoring the first-floor commons, two bars, a café, and a rehearsal studio. The Platform is dedicated to supporting artists and nonprofits, work that expands our perspectives, and providing a hub for culture, connection, and conversation.

Job Posted by ApplicantPro