Investigator - Family Justice Advocates/TAY

An Official website of the Commonwealth of Massachusetts Job Description - Investigator - Family Justice Advocates/TAY (260005K8) Job Description Investigator - Family Justice Advocates/TAY - ( 260005K8 ) The Committee for Public Counsel Services (CPCS), the public defender agency for Massachusetts, is seeking a full-time Investigator for its Family Justice Advocates (FJA) offices located in Springfield and Worcester. FJA is CPCS’ Children and Family Law Division (CAFL) “conflicts office.” This position will also support the statewide Transition Age Youth (TAY) Office which will be located in Framingham. FJA provides legal representation to children and indigent parents in family regulation cases, including care and protection proceedings, child requiring assistance cases, actions to terminate parental rights, guardianship-of-a-minor cases, and any other child custody proceeding where the Department of Children and Families (DCF) is a party, where the court is considering granting custody to DCF, or where there is a right to counsel. This newly created position will conduct investigations and aid in trial preparation for CPCS Trial Attorneys in these types of cases in Worcester, Hampden County. The Investigator will also provide some services for cases in counties where the Transition Age Youth office represents parties in the Juvenile or Probate and Family Courts. Investigators are key members of the defense team who assist in developing defense strategies for children and indigent parents by interviewing witnesses and investigating allegations made by the Department of Children and Families or other parties on the case We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values

DIVERSITY AND INCLUSION MISSION STATEMENT

CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equityand inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.

AGENCY OVERVIEWS

CPCSis the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.

DIVISION OVERVIEWS

The Children and Family Law Division (“CAFL”) of CPCS, is committed to ensuring that every indigent child, parent, and/or guardian in Massachusetts has access to zealous legal representation in family regulation/child welfare cases, including care and protection, child requiring assistance, termination of parental rights, guardianship-of-a-minor cases, and other types of custody and adoption proceedings. CAFL provides a holistic and multidisciplinary approach to client representation, bringing together attorneys, social workers, and support staff to improve outcomes for the clients they serve. This team-based model recognizes that effective advocacy in family regulation and state intervention cases requires both rigorous legal defense and a deep understanding of the social, familial, and systemic factors impacting clients’ lives.

OFFICE OVERVIEWS

All CAFL trial offices, including FJA, are robust defender teams, including attorneys, social workers, and administrative support staff. They provide legal representation and advocacy throughout Massachusetts to children and indigent parents in care and protection, child requiring assistance, termination of parental rights, and guardianship-of-a-minor cases, as well as other types of custody and adoption proceedings. Team members work diligently to help and support FJA clients to achieve their legal and life goals. The Worcester Office is centrally located in the City of Worcester and is within walking distance of Union Station, which hosts WRTA bus service and MBTA commuter rail service. Worcester – New England’s second largest city (with just over 200,000 people) – is the home of the Worcester Red Sox (nicknamed the WooSox), the Triple-A East Division affiliate of the Boston Red Sox. The Woo Sox often host Red Sox players on rehab assignments. Worcester is also the home of the Worcester Railers, a minor league hockey team affiliated with the New York Islanders. Worcester also has an exciting restaurant, concert, and event scene, as well as eight colleges and universities. It also has a world-class art museum, many nearby farms and orchards, and affordable rents. The Springfield Office is located in Springfield, Massachusetts, the third largest city in Massachusetts, is located in Western Massachusetts along the Connecticut River. It is centrally located: Northampton is 25 minutes away, Hartford is 27 minutes away, Worcester is 55 minutes away, Boston is 90 minutes away, and New York City is 2 ½ hours away. Springfield is the birthplace of basketball and the home of the Naismith Memorial Basketball Hall of Fame. Several top colleges and universities are close by, and the City hosts many parks and museums, including “The Amazing World of Dr. Seuss Museum” (Dr. Seuss, otherwise known as Theodore Geisel, was born in Springfield). Springfield is home of the Springfield Thunderbirds hockey team (American Hockey League) and the Western Mass. Zombies (East Coast Basketball League), and is within a short drive to many farms and orchards. The Transition Age Youth (TAY) Office is a new advocacy unit that provides multidisciplinary support in matters involving transition age youth across the state. We aim to address the varied and complex needs of a vulnerable population. In addition to case support and training, the defense teams provide limited direct client representation. This office is opening remotely but will be located in the Framingham or Boston Metro area.

POSITION OVERVIEW

Investigators are key members of the defense team and are responsible for conducting defense investigations and trial preparation for staff attorneys as well as assisting in developing defense strategy for indigent persons in Care and Protection, Children Requiring Assistance, Guardianship of Minors, in Juvenile Cour, as well as some cases in the Probate and Family Court. Key responsibilities of Investigators are locating and interviewing people, obtaining facts, inspecting records, writing reports, documenting crime scenes, searching databases and social media, summonsing witnesses to court, and shepherding witnesses through the trial court process. The Investigator's role is critical to maintaining or reunifying families and achieving legal outcomes for clients. The Investigator will be seated in the CAFL FJA Worcester Office or the CAFL FJA Springfield Office and will report to the Attorney in Charge of the office. The Investigator will also work under the direction of the CAFL TAY Attorney in Charge and will work collaboratively with other staff attorneys, investigators, and others as appropriate.

RESPONSIBILITIES

Locating and interviewing cooperative and, at times, uncooperative witnesses and/or alleged victims Investigating and documenting allegations made by the Department of Children and Families and the Worcester County District Attorney’s Office, as well as crime scenes, commonly located in neighborhoods that have been designated as ‘high crime areas’ by local law enforcement agencies; Preparing and presenting oral and/or written reports based upon interviews and/or information obtained during the course of the investigation; Measuring, diagramming, and photographing locations where crimes may have taken place and/or any location appropriate to the defense strategy; Utilizing computers for on-line access to the Registry of Motor Vehicles, public records, databases, social networking sites, and various online searches; Keeping accurate records of all phases of the investigation, and being accountable for all aspects of the investigation; Networking and maintaining personal contact with individuals in various agencies, including, but not limited to, police departments, courts, state agencies, private sector agencies, and others to facilitate access to information necessary to the defense of a case; Reviewing and analyzing police reports and witness statements; Maintaining open lines of communication with attorneys as to investigative updates and case strategy and meeting all deadlines associated with cases; Maintaining professional and productive relationships with attorneys and other staff members; Evaluating individuals and factual situations to aid the attorney in preparing and presenting a defense to the criminal charges; Advising attorneys regarding changes and developments in investigative tools and techniques; Developing familiarity with Massachusetts child welfare laws and regulations, criminal laws and rules of criminal and civil procedure; Serving summonses on witnesses and document record keepers; Arranging timely appearance of witnesses at court by keeping them “on call” and when necessary, providing transportation for clients and/or witnesses to court or other facilities; Preparing exhibits for trials and hearings; Ability to work independently and outside of normal business hours as needed; Participating in training programs for attorneys, as well as investigators; and, Other duties as assigned. Qualifications

MINIMUM ENTRANCE REQUIREMENTS

Associate degree with coursework in criminal justice, forensics, law or related area of study; a minimum of three years of experience in juvenile or criminal defense investigations or a related investigative field which primarily involves the interviewing of persons, obtaining facts, inspection of records and writing reports; or an equivalent combination of education, experience, and skills; Must possess a valid and active Massachusetts driver’s license and have full access to a dependable automobile; and, Access to home internet access sufficient to work remotely. A bachelor’s degree may be substituted for up to 2 years of investigatory experience. The successful candidate will be subject to a background check including CORI and driving history reviews. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang. Primary Location United States-Massachusetts-Worcester - 370 Main Street Job Legal Services Agency Committee for Pub Counsel Srvc Schedule Full-time Shift Day Job Posting Aug 11, 2026, 6:29:26 PM Number of Openings 1 Salary 59,893.00 - 96,855.00 Yearly If you have Diversity, Affimative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra DeBow-Huang - View phone number on click.appcast.io Potentially Eligible for a Hybrid Work Schedule : Yes #J-18808-Ljbffr Commonwealth of Massachusetts