Full Time Associate Veterinarian
Lap of Love
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
- Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
- Provide customer service by engaging in positive interactions with pet families
- Answer a high volume of customer service calls in a work from home/ remote environment
- Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
- Gather and accurately document the pet’s medical information and schedule appointments in an effective manner
- Meet all productivity, quality, and performance standards
- Go above and beyond to provide stellar customer service to pet families and our veterinarians
- Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
- Other duties may be assigned to the employee to ensure the highest standard of customer service
$55k
...Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Salt Lake City, UT and surrounding... ...Imagine a veterinary role that honors your time, supports your well-being, and... ...choose between a fulfilling career and a full life. Here, you can truly live your best...Full timePart timeFlexible hours2 days per week$107.5k - $130k
...Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Salt Lake City, UT and surrounding... ...a veterinary role that honors your time, supports your well-being, and reconnects... ...choose between a fulfilling career and a full life. Here, you can truly live your...Full timePart timeFlexible hours2 days per week- ...quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break...Full timeRemote workWork from home
$130k
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