Store Manager, Valley Fair Mall
$31 - $38.75 per hourKnitWell Group
Store Manager
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
- Use technology to provide customers with a seamless omnichannel shopping experience.
- Hire and build an effective store team through training, coaching, and talent development.
- Create an inclusive store environment for associates where everyone feels welcome and engaged.
- Develop a strong operational dynamic within the team to achieve store goals.
- Promote in-store community events and philanthropic partnerships.
- Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
- Analyze reporting to develop short and long-term retail plans.
- Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
- 2+ years retail Store Manager or service industry experience (preferred)
- A hospitality mindset when engaging with customers and associates
- Strong people management skills and an ability to develop talent
- Effective leadership, interpersonal, and communication skills
- Technology proficient and ability to operate a point-of-sale system
- Strong business acumen and ability to develop strategies and create action plans to drive results
- Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off & holidays
- Opportunities for monthly bonuses
- Merchandise discounts plus eligibility for discounts at our sister brands
- Professional development and opportunities for advancement across our brands
- Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location: Store 2515-Valley Fair-ANN-Santa Clara, CA 95050
Position Type: Regular/Full time
Pay Range: $31.00 - $38.75 Hourly USD
KnitWell Group$75k - $80k
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