Call Center Associate
$21 per hourTad PGS
We have an outstanding remote Contract position for a Call Center Agent to join a leading Company located in the El Segundo, CA surrounding area.
Pay Rate: $21.00/hr
.
Job Responsibilities
- : Handle inbound and outbound customer interactions professionally and efficient
- lyAssist customers with account inquiries, settlement-related questions, and general support nee
- dsAccurately document customer interactions and case detai
- lsNavigate multiple systems and applications simultaneous
- lyMaintain confidentiality and professionalism when handling sensitive informati
- onMeet productivity, quality, and service-level expectatio
- nsFollow established workflows, scripts, and compliance procedur
- esDemonstrate strong listening, problem-solving, and de-escalation skil
lsBasic Hiring Criteria
- : Previous call center, customer service, or contact center experience preferr
- edMust have a minimum of one year of call center experien
- ceStrong verbal and written communication skil
- lsComfortable working in a fast-paced, metric-driven environme
- ntStrong computer navigation and multitasking abiliti
- esAbility to type and document information accurate
- lyProfessional demeanor with strong attention to deta
- ilMust be able to articulate verbally clear
Vacancy posted 4 hours ago
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