Sales Team Lead - Itinerant (Liquor Store Clerk 2) - Eisenhower Drive, Hanover

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB). Are you passionate about providing excellent customer service in a dynamic, high‑energy environment? The PLCB is offering a fantastic opportunity to work in a customer‑focused retail role with the benefits of full‑time state employment. Our Fine Wine & Good Spirits (FW&GS) Store in Hanover is looking for a Full‑Time Sales Team Lead (Liquor Store Clerk 2) – apply today! Description of Work This is an itinerant position, requiring travel as needed. The role is based out of store #6711 in Hanover but will travel to other stores in the designated district. As a Sales Team Lead, you will serve as the lead worker for a shift and guide a team of clerks, collaborating with the FW&GS management team. Responsibilities include managing daily store functions such as engaging customers, ringing sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness. You will oversee and train lower‑level clerks, ensure adherence to store procedures and policies, and assist with customer service, cash management, and inventory reports for the shift. Lead a shift effectively, ensuring smooth store operations. Provide top‑notch customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and assemble product displays. Maintain store cleanliness and ensure a positive shopping environment. Provide on‑the‑job training to less experienced staff. Complete shift reports, including accounting and inventory management. Resolve customer service and product‑related concerns promptly. Work independently while leading and guiding other clerks. Safely lift products (30–60 pounds) and use equipment such as scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Stand for extended periods and keep the store clean and organized. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Will be required to travel as needed. Work Schedule and Additional Information Free, secure onsite parking. Full‑time employment. Work hours will vary, totaling 75 hours biweekly. Telework: Not available for this position. Salary: Fixed at the minimum salary listed for new Commonwealth employees. Qualifications Minimum Experience and Training Requirements Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent). Or six months of retail sales work. Other Requirements Must meet the Pennsylvania residency requirement. Must be able to perform essential job functions. Legal Requirements Must pass a background investigation. Applicants with a felony conviction within the last ten years of prospective employment are not eligible to work for the PLCB; other criminal convictions will be reviewed on a case‑by‑case basis. Veterans Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans for many state and local government jobs. Telecommunications Relay Service (TRS) 711 for hearing and speech disabilities or other individuals. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. #J-18808-Ljbffr Commonwealth of Pennsylvania