Intake Coordinator

Job Description

Job Description

Description:

Klarus Home Health is seeking a full time Intake Coordinator to join our team in our Englewood, CO office.

The Intake Coordinator will be responsible for the timely coordination of the referral process including the review/response/coordination of care for patients referred to Klarus Home Health/Jet Health, Inc.

A Licensed Practical Nurse degree is highly preferred but not required.

• Coordinating the referral process for patients referred to Klarus Home Health/Jet Health, Inc.
• Monitoring, reviewing, and responding to patient referrals.
• Developing referral relationships within the community.
• Interacting with facility representatives, discharge planners, and other agencies to facilitate care initiation.
• Conducting reverse marketing in coordination with the Business Development Leader.

Qualifications:

• Education: High School graduate or equivalent, with preference for graduates of accredited vocational/practical nursing schools.
• Licensure: Current state license as a Licensed Vocational/Practical Nurse or a multi-state license under the National Nurse Licensure Compact, preferred
• Skills: Compassionate nature, ability to work independently, good communication, reliability, and organizational skills.

Essential Functions:

• Compiling patient information from referral sources.
• Entering referrals into Homecare Homebase.
• Coordinating care with nursing supervisors and the interdisciplinary team.
• Providing effective communication to patients, staff, and other healthcare professionals.
• Serving as the first line of customer service.
• Maintaining accurate records on referral sources and patient status.
• Performing reverse marketing to reinforce messaging.
• Meeting assigned key performance indicators (KPIs).
• Coordinating with other departments for insurance verification and authorization.
• Participating in department in-service trainings and QAPI program.

Job Requirements:

• Compliance with company policies, procedures, and regulatory mandates.
• Proficiency with electronic medical records systems.
• Attendance at required meetings and in-services.
• Protection of confidential information.
• Positive internal and external customer service relationships.
• Effective planning, organization, and productivity.

Benefits:

• Medical / Dental / Vision
• Short / Long Term Disability
• Accident, Critical Illness, Cancer Insurance
• 401k w/discretionary company match
• Paid time off/paid holidays
• Company paid life Insurance
• Competitive compensation