Senior CX Lead — AI-Driven, High-Impact Support
Quince
Quince seeks a Senior Customer Experience Specialist to join the Customer Experience team. You’ll move beyond ticket resolution to become a category authority—owning complex escalations, identifying systemic improvements, and driving operational excellence. Your role includes owning escalated cases, collaborating with product, quality, and operations, and developing deep product expertise in your category while scaling into other areas as the company grows. #J-18808-Ljbffr Quince
Vacancy posted 2 hours ago
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