ER Registrar

Role Overview The ER Registrar manages patient intake in the Emergency Department, ensuring accurate registration, insurance verification, and confidentiality. They greet patients with compassion, gather personal and medical information, and obtain necessary signatures and consents. The role involves verifying insurance coverage, collecting co-pays, and assisting patients with billing questions. The ER Registrar documents all interactions, places identification armbands, and communicates patient arrivals to clinical staff. They support department operations by maintaining accurate records, facilitating efficient patient flow, and responding to emergency protocols. The position requires strong communication, attention to detail, and the ability to handle sensitive information in a fast-paced environment. Qualifications And Skills Post-secondary education or training in healthcare administration preferred 0-2 years healthcare or customer service experience Knowledge of insurance verification, medical terminology, and EHR systems Excellent interpersonal, communication, and customer service skills Ability to work accurately under pressure and maintain confidentiality Professionalism and calmness in emergency situations #J-18808-Ljbffr