Treatment Coordinator

Smile Partners

Treatment Coordinator - Redwood Dental of Canton ( $500 Signing Bonus!)

We are looking for someone that loves working with patients to achieve their smile goals with knowledge in treatment planning and financial arrangements using third party lenders when needed. If you have at least one year of previous dental experience, love serving patients, have a bright and energetic personality and want to find a long term fit for your career, please consider us.

Job Responsibilities:

Present treatment plans and explain procedures to patients
Discuss insurance, costs, and financial options
Collect payments and follow up on outstanding balances
Schedule treatment to maximize provider productivity
Keep schedules full through confirmations and patient follow-up
Verify insurance and ensure accurate patient records

Desired Skills & Competencies:

High-energy, positive, and professional demeanor with a strong focus on patient experience
Excellent multitasking and time-management skills in a fast-paced clinical environment
Strong verbal and written communication skills; confident and clear phone presence
Ability to present treatment plans in a clear, empathetic, and motivating manner
Skilled in discussing financial options and helping patients move forward with treatment
Strong attention to detail and accuracy, particularly with insurance and patient information
Team-oriented mindset with the ability to collaborate effectively with providers and front office staff
Comfortable handling objections, questions, and sensitive conversations with professionalism

Required / Preferred Experience:

Minimum 2 years of experience in the treatment coordinator role
Prior experience with insurance verification and benefit breakdowns required
Experience presenting treatment plans and reviewing financial responsibility with patients' required
Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up
Experience working with dental practice management software (Dentrix preferred)
Knowledge of dental terminology and procedures required
Dental office experience required

Office Hours:

Monday: 8:00 AM - 5:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 9:00 AM - 6:00 PM
Alternate Friday / Saturday: 8:00 AM - 2:00 PM

If you're looking for a welcoming office where you can make a difference and grow with a great team, we'd love to hear from you!

Apply today to join Redwood Dental of Canton!

#IND123

Apply

Vacancy posted 2 days ago

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