Enterprise Client Experience Director
HDR
HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy, collaborating across business groups, operations, marketing, project delivery, client service, and leadership to translate insights into action and drive loyalty.
Based in the US in-office role, you will define governance, metrics (NPS, retention), and develop tools and standards to maximize program impact, with HDR's employee-owned culture supporting success.
#J-18808-LjbffrVacancy posted 5 hours ago
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