Quoting and Billing Specialist

Job Title

Position Summary: Respond to customer inquiries on services provided by the company; Prepare quotes as requested by the customer. Compute fees and charges, and prepare invoices for billing purposes.

Responsibilities

Analyze customer requirements and prepare accurate pricing quotes for services offered by the company. Develop detailed cost estimates by evaluating labor, materials, processing steps, and turnaround requirements. Collaborate with internal departments (operations, engineering, and production) to ensure pricing reflects current capabilities and capacity. Prepare and submit competitive, timely bids that meet customer specifications and deadlines. Review and validate quote inputs to ensure accuracy, completeness, and alignment with company pricing strategies. Maintain and update pricing data, cost models, and estimating tools to support consistency and efficiency. Generate, review, and distribute invoices in accordance with completed work and contractual agreements. Investigate and resolve customer inquiries related to quotes, pricing, and billing discrepancies. Maintain organized and accurate documentation of quotes, job files, and supporting data to ensure smooth handoff to operations and accounting teams. Support continuous improvement initiatives related to estimating accuracy, pricing strategy, and process efficiency. Ensure confidentiality of all pricing, cost structures, and proprietary business information.

Qualifications

High School diploma; Bachelor's Degree Preferred. 4 plus years of experience in billing and estimating. Excellent problem-solving and decision-making abilities. Proficient in Microsoft office. Export Compliance Requirement This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a "U.S. Persons".