General Manager

Join Our Success Story: Results-Driven General Manager to Lead & Drive Revenue!

Job Title: General Manager

Employment Type: Full-Time

Location: 1291 Liberty Street, Springfield, MA.

Salary: $50,000 to $55,000 annually + Performance Bonuses

Who we are:

Step into the future of laundry services with Laundromax! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We've built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

Competitive Pay & Earnings Potential:

• Competitive base salary
• Performance Bonuses: Up to $20,000 for hitting KPI's.
• Team Stability: Annual retention incentives for having high performing long-term employees.

Work-Life Balance & Benefits:

• Health Care Coverage Option - Comprehensive medical benefits
• Paid Time off - Rest and recharge.
• Employee Discount Program - Special perks and savings.
• Commuter Benefit

Additional Perks:
• Professional Development & Growth - Advance in your career with a fast-growing company.

Your Role as a General Manager:

As General Manager, you're not just running a laundromat-you're leading a high-performance business with unlimited potential. This role is for self-driven, entrepreneurial leaders who find solutions, drive profit, and deliver an exceptional experience for the customers and employees.

Your Key Responsibilities:
• Deliver Outstanding Customer Service - Develop your team to be the face of Clean Rite Center and ensure a seamless experience while leading by example.
• Maximize Wash-and-Fold Revenue - Implement strategies to grow high-margin services and increase store profitability.
• Drive Store Profitability - Find new revenue streams, including vending and other services, while controlling cost and supplies, ensuring the stories operating at maximum efficiency.
• Maintain Store Excellence - Keep the store clean, safe, and operating at peak efficiency while driving customer service and social media reviews.
• Lead & Develop Your Team - Recruit, train, and motivate a top-performing staff.
• Monitor Financial & Performance Metrics - Track KPIs, revenue targets, and customer satisfaction scores to optimize performance.
• Participate in Incentives - Earn bonuses based on store success.

Who We're Looking For:
• Proven Leadership Experience - 3+ years in retail, service, or operational management.
• Strong Business Acumen - Experience managing budgets, driving revenue, and controlling costs.

• Technical Skills : Comfortable using software such as Microsoft Office, Google Suite, and other tools for performance tracking and reporting.

• Maintenance Skills - You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills - You know how to motivate teams and serve customers.
• Entrepreneurial Mindset - You thrive on ownership and results.
• Physically Capable - Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule - Ability to work evenings and weekends as needed.

• Bilingual : A plus, but not required.

Ready to Make an Impact?

If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Apply today and be part of our Clean Rite Center team!

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Work Location: In person