Customer Service Coordinator

LHH is seeking a detailoriented and servicedriven Customer Service Coordinator to support daily operations for a major commercial property firm in Sandy Springs, GA. This role is highly visible and plays a key part in delivering a polished tenant and visitor experience while providing administrative and operational support to the Property Management team.

What You'll Do

• Serve as the first point of contact for tenants, vendors, contractors, and visitors, delivering a professional and welcoming experience
  
  
• Handle incoming calls, inquiries, and service requests, routing and resolving issues whenever possible
  
  
• Create, update, and track work orders and preventive maintenance requests within the property management system
  
  
• Support tenant relations initiatives including moveins/outs, welcome packages, building communications, and tenant events
  
  
• Maintain certificates of insurance and vendor compliance documentation
  
  
• Assist with scheduling, calendar coordination, mailings, filing, and general office administration
  
  
• Support Property Management and Engineering teams with clerical and operational tasks as needed
  
  
• Maintain organized digital and physical records to ensure accuracy and compliance
  
  
• Remain knowledgeable on building procedures and assist during emergency situations when required
  
  

What We're Looking For

• High school diploma or GED required; Bachelor's degree preferred
  
  
• 2+ years of experience in customer service or administrative support (real estate or property management a plus)
  
  
• Strong customer service mindset with professional verbal and written communication skills
  
  
• Highly organized, detailoriented, and able to manage multiple priorities efficiently
  
  
• Comfortable working in a fastpaced, onsite office environment
  
  
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); Yardi experience preferred
  
  
• Dependable, adaptable, and motivated by supporting a collaborative team
  
  

Why Join Us

• Work in a professional, Class A commercial property environment
  
  
• Be part of a collaborative and servicefocused property management team
  
  
• Gain exposure to property operations, tenant relations, and facilities coordination
  
  

Job Details

• In Office (M-F)
  
  
• Full Time
  
  
• Direct Hire
  
  

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria .

Pay Details: $50,000.00 to $52,000.00 per year

Search managed by: TroyElan Richardson


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.