Home Care Administrative Assistant

Are you a detail-oriented, self-motivated professional who thrives in a fast-paced environment? Join the Good Shepherd Home Care team today! As an Administrative Assistant, you'll play a vital role in supporting our Home Care program by ensuring accurate records and providing essential administrative support. Your work will have a direct impact on the efficiency of our team and the quality of care delivered to our clients. In addition to joining a collaborative and mission-driven team, Good Shepherd offers employees a variety of generous benefits.

• Provide clerical assistance and support including, but not limited to, copy projects, answering phones, greeting customers and clients, paper and computer filing/processing, mail processing, faxing, office equipment details, and typing.
• Assist in completing productivity reports, reviewing visit completion, monitoring physician calls and orders, signature follow-up, data entry, and tracking and recording clinical/client information per direction.
• Assist clinical staff in the admission and ongoing data entry process including but not limited to chart setup/prep, client data entry, physician order follow-up, therapy documentation, and disassembling and filing of discharged client charts.
• Assist Director of Home Care Services with data entry and client maintenance for Electronic Visit Verification System (EVV/HHA exchange).
• Assist with client scheduling as needed or directed.
• Organizes, inventories, and orders supplies as directed.
• Coordinate care conferences as requested by RN.
• Assist with auditing charts and/or QI/QA processing projects.
• Assist with activation of community emergency response system.
• Maintain medical record destruction logs and assist with the destruction of clinical records according to policy.

• Generous Paid Time Off (Part-Time/Full-Time Eligible)
• Earned Safe & Sick Time Off
• 401K with Company Match
• Employee Referral Bonus
• Tuition Reimbursement & Scholarship Opportunities

• Familiarity with medical terminology preferred.
• Experience with health care, insurance verification, and insurance authorization preferred.
• Must have post-secondary business-related education and/or experience in a business office environment.
• Proficient computer, data entry, and typing skills required. Proficient in use of Microsoft Word, Excel, and Outlook programs.
• Strong professional written and verbal communication skills. Ability to effectively communicate both in written and verbal form in English.
• Must be detail oriented, thorough, and accurate.
• Self-directed.
• Good organization skills.
• Must have good customer service skills.