Chief Operating Officer (COO) / Vice President of Operations

Chief Operating Officer (COO) / Vice President of Operations

Location: Greater New York City Area (Must reside within the Metro NYC market)

Position Type: Full-Time | Executive Leadership

About the Opportunity

We are seeking a highly experienced and hands-on Operations Executive to join a rapidly growing healthcare organization with multiple outpatient practice locations throughout the New York metropolitan area.

This is not a role for someone who prefers to manage from behind a desk. We are looking for a true operator—someone who is willing to roll up their sleeves, dive into the day-to-day challenges of a growing organization, and build scalable systems that support continued expansion.

With eight existing locations and additional growth planned, this leader will play a critical role in developing operational infrastructure, improving workflows, standardizing processes, and creating accountability across the organization.

Whether your title is currently COO, VP of Operations, Regional Vice President, Multi-Site Operations Director, or a similar leadership role, we are interested in speaking with proven healthcare operators who have successfully managed growing clinic organizations.

Key Responsibilities

• Provide executive leadership across multiple outpatient practice locations
• Develop and implement operational strategies that support continued growth and expansion
• Standardize workflows, policies, procedures, and best practices across all sites
• Establish operational KPIs, reporting structures, and accountability systems
• Partner closely with ownership and senior leadership to execute organizational goals
• Build scalable systems that improve patient experience, staff efficiency, and financial performance
• Travel regularly between practice locations to provide hands-on operational oversight
• Identify inefficiencies and implement practical solutions that drive measurable results
• Lead practice managers and regional leaders while fostering a culture of accountability and excellence
• Support site openings, acquisitions, integrations, and expansion initiatives
• Create operational infrastructure that can scale as the organization continues to grow

Qualifications

• Prior healthcare clinic operations leadership experience is required
• Significant experience managing multiple outpatient practice locations
• Proven success leading operational growth within a healthcare organization
• Strong understanding of practice management, workflow optimization, staffing models, and operational performance metrics
• Demonstrated ability to build systems, processes, and infrastructure from the ground up
• Comfortable operating in a fast-paced, entrepreneurial environment
• Self-starter who thrives with broad objectives rather than highly structured direction
• Strong leadership, communication, and problem-solving abilities
• Willingness to travel between practice locations as needed
• Must currently reside within the Greater New York City metropolitan area

Compensation

Approximately $300,000 base salary plus performance-based bonus and significant opportunity for long-term growth.