Chief Operating Officer

About RLC

Rescuing Leftover Cuisine (RLC) is a nonprofit organization committed to fighting food insecurity and preventing wasted food. We have cultivated a network of dedicated food rescuers who bring food directly from our donors to nonprofit organizations, letting neighbors help neighbors while reaping the environmental and economic benefits of reducing wasted food. Founded in 2013, our simple, but elegant model has redistributed over 21 million pounds of food cumulatively.

The Position

Rescuing Leftover Cuisine is seeking a Chief Operating Officer (COO) who is dynamic, experienced, and ready to drive strategic growth at RLC. This leadership role is crucial for expanding our Food Donor Outreach and Operations, with a particular focus on enhancing sales strategies and operational efficiencies. The COO will play a vital role in shaping the future of RLC and our impact on the community.

Responsibilities:

The Chief Operating Officer’s essential duties will include, but are not limited to:

• Overseeing the Operations Department, led by the Program Director, and the Food Donor Outreach Department.
• Strategically expanding and leading the Food Donor Outreach Department, including direct involvement in sales activities and partnership development.
• Playing a pivotal role in setting and achieving ambitious goals, such as increasing new food donor partnerships by 67%, while managing and interpreting key performance indicators.
• Managing and mentoring a growing team, with direct reports in both Operations and Food Donor Outreach.
• Collaborating with the Marketing Director to drive inbound food donor leads and coordinate marketing strategies that support operational and outreach objectives.
• Communicating regularly with the CTO to prioritize tech feature requests essential for operational efficiency and stakeholder engagement.
• Liaising with the finance team for budget management, expense and revenue decisions, and annual budget creation.
• Engaging with our Board of Directors and Associate Board, including attending and presenting at quarterly meetings and participating in weekly discussions with the CEO and Board co-chairs.
• Contributing to the overall strategic direction of RLC in collaboration with the CEO and other executive team members.
• Demonstrating proficiency in Salesforce, Streak, Google Drive, and our custom-built Ruby on Rails web app, and leading their usage and development.

Qualifications:

• Proven leadership experience in operations and sales, with a strong background in non-profit or social impact sectors.
• Strong strategic thinking and problem-solving skills, with a track record of growing departments or initiatives.
• Experience in managing and mentoring teams, fostering a collaborative and productive work environment.
• Excellent interpersonal and communication abilities for diverse stakeholder engagement.
• Proficiency in CRM systems, various technology platforms, and data-driven decision-making.
• Ability to adapt quickly to changing priorities and thrive in a fast-paced, growth-oriented environment.
• Demonstrated experience in setting and achieving ambitious goals.
• Experience managing budgets and financial planning.
• Passionate about RLC’s mission and committed to making a significant social impact.

Total Compensation

Compensation for this position is $105,000 - $120,000 annually, commensurate with experience, including a performance bonus.