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Chief Operating Officer

MRINetwork

Chief Operating Officer

Reporting directly to the President and CEO, the Chief Operating Officer (COO) is responsible for the smooth and efficient operation of a multi-site group of Urgent Care Centers throughout multiple states to include both existing and newly transitioned centers.

Responsibilities:

  • Supporting growth and expansion of existing and new centers throughout various regions
  • Develops and monitors operating budgets, initiating corrective action when substandard financial performance occurs
  • Creating an effective reporting structure allowing the development of a high performing / high quality team
  • Develop and foster effective collaboration between individual Center and Territory Managers, medical staff leadership, and operation support services to ensure an integrated approach to providing services
  • Establish performance goals, position expectations and allocate labor resources
  • Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command
  • Develop and implement systems to monitor and ensure compliance with productivity standards, performance standards and position competencies
  • Recommend and approve individual center improvements including renovation and equipment purchases
  • Maintain compliance with applicable laws, rules and regulations throughout each region

Qualifications:

  • Bachelor’s degree required
  • Master’s degree in Business Administration or Healthcare Administration preferred
  • Leadership in multi-site management of Urgent Care centers required
  • Experience integrating new acquisitions/mergers preferred
  • Experience building and empowering teams with the ability to enforce accountability
  • Customer service skills with both internal and external customers
  • Proven success in delivering outstanding customer service
  • Skill in preparing reports, manuals, or other documents that contain complex information
  • Ability to travel extensively to support all regions
Vacancy posted 5 days ago
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