Office Administrator

A window installation company is looking for a detail-oriented and customer-focused Office Administrator to join their team in Westover, WV! As an Office Administrator, you will be a key player in ensuring smooth daily operations, delivering exceptional customer service, and maintaining accurate records. Key Responsibilities: Answer incoming phone calls and follow up with clients in a professional and timely manner. Communicate via email and text through CRM systems to manage client inquiries. Submit permit applications and ensure proper documentation is completed. Provide excellent customer service by addressing client needs and providing information. Maintain an organized database, pulling customer information for mailings and follow‑up. Utilize QuickBooks for customer data input, invoicing, and tracking transactions. Manage daily office tasks with a keen attention to detail, ensuring accuracy and efficiency. What We’re Looking For: Preferred: 2+ years of office administration or similar experience. Preferred: College degree or equivalent experience. Strong computer skills and experience with QuickBooks and CRM software is preferred. Excellent telephone and email communication skills. High attention to detail with the ability to manage multiple tasks effectively. Customer service skills: Friendly, approachable, and responsive to client needs Benefits to working with Express Employment: Weekly pay on Friday No fees to job seekers Health insurance available Holiday and vacation pay Attendance and referral bonus programs Express Employment Professionals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr Express Employment Professionals - Cincinnati East