Medical Assistant - Otolaryncology

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

**$2,000 SIGN ON BONUS**

Shift Hours: 

M-F 7:00 am - 5:00 pm - No weekends or holidays

Location: 5250 Auto Club Dr, Dearborn Michigan

GENERAL SUMMARY: As a Medical Assistant in our Otolaryngology department, you'll play a vital role in delivering exceptional, compassionate patient care. Working collaboratively with our providers and nursing leadership, you'll combine clinical expertise with genuine patient engagement to create a positive healthcare experience. This is an opportunity to grow your skills in a specialized medical environment while making a meaningful difference in patients' lives.

KEY RESPONSIBILITIES:

• Welcome patients with professionalism and warmth, then guide them through the clinic experience and prepare exam rooms for optimal patient care
• Gather comprehensive medical histories and document patient information accurately in our electronic medical record system
• Obtain and record vital signs with precision, recognizing and communicating any abnormalities to clinical leadership
• Prepare patients thoroughly for examinations and procedures, explaining what to expect to reduce anxiety and enhance comfort
• Assist providers during patient examinations and procedures, demonstrating clinical competency and attention to detail
• Execute a diverse range of clinical and administrative tasks that support quality patient outcomes and efficient clinic operations
• Demonstrate strong problem-solving abilities and effective communication to navigate the dynamic demands of an ambulatory care setting

Qualifications

EDUCATION & EXPERIENCE REQUIRED:

• High school diploma or G.E.D. equivalent

One of the following:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hours minimum), OR

• Graduate of a Medical Assistant program with a minimum of one year of clinical medical assisting experience within the past five years, OR
• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of clinical experience, OR
• Licensed Practical Nurse (LPN), OR
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year of clinical experience within the past five years, OR
• Military-trained medical personnel with at least one year of clinical experience within the past five years

SKILLS & COMPETENCIES PREFERRED:

• Basic computer knowledge and keyboarding skills
• EPIC (Electronic Medical Record) experience
• Strong problem-solving and clinical reasoning abilities
• Excellent interpersonal and communication skills
• Demonstrated ability to perform a variety of clinical skills in an ambulatory care setting

CERTIFICATIONS & LICENSURES REQUIRED:

• Current BLS-C certification upon hire or successful completion by end of orientation

We're excited to support your growth! If you meet the core requirements and are eager to develop your skills in a specialized otolaryngology environment, we encourage you to apply. Your clinical foundation combined with your commitment to patient care is what we're looking for.