Patient Services Representative- Northwest Clinic - Family Medicine, Neurology, Nephrology

Job Description

Job Description

1.0 FTE - Day Shift Monday - Friday Variable shifts (6:30-3:30, 7:30-4:30, 8:30-5:30) NW location Family Medicine, Neurology and Nephrology

Starting Pay - $20.40 to $24.98 (based on experience)

Offers for external candidates are generally made between the minimum and midpoint of the range, based on experience.

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Qualifications:

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Job Responsibilities:

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up, and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.