Senior Product Manager, Payments

Senior Product Manager, Payments Drive major product outcomes across the Payments & Financial Services portfolio at Commerce as an individual contributor responsible for setting strategy and leading execution in the Core Payments and Financial Services domain. What You’ll Do Own strategy & outcomes across Payments and Financial Services, ensuring Commerce’s Core Payments offering evolves with sector innovation. Act as an internal subject‑matter expert for Commerce’s Core Payments capabilities, with technical fluency. Lead ambiguous, cross‑team initiatives across time zones where alignment is hard and trade‑offs are real. Work collaboratively with Engineering and Product to deliver impactful projects that enhance merchant experience on time. Define platform‑level capabilities that support a variety of merchant payment use cases from SMB to large Enterprise, both B2B and B2C. Product Strategy & Portfolio Leadership Drive strategy, roadmap, and measurable outcomes within the Core Payments domain. Translate the payments vision into an actionable portfolio plan with clear sequencing, dependencies, and success metrics. Develop a strong point‑of‑view on market needs within Core Payments and where Commerce should build in‑house vs partner. Customer, Market & Competitive Leadership Build a deep, structured understanding of merchant payment and financial services requirements through research, merchant discussions, and data. Maintain an informed view of the latest developments in payments and adjacent financial services solution categories (e.g., POS, subscriptions, orchestration, working capital, crypto/stablecoins, issuing). Represent customer needs and trade‑offs succinctly to stakeholders in the form of business cases; ground roadmap decisions in evidence. Focused Execution Define the end‑to‑end customer experience across user interfaces, developer interfaces and agentic interfaces. Work on cross‑functional programs from discovery through launch and iteration, coordinating across multiple product and engineering teams. Help define product requirements, success metrics, and go/no‑go criteria that drive quality, performance, and scalability. Demonstrate clear decision‑making through structured trade‑offs (customer impact, platform complexity, time‑to‑value, commercial upside). Business Impact, Monetization & GTM Enablement Own KPI outcomes for your areas (e.g., conversion, adoption, retention impact, revenue). Partner with Sales, Customer Success, Product Marketing and Solutions Engineering to ensure new capabilities meet merchant needs and are clearly differentiated. Who You Are 5–8+ years of product management experience in complex platform or enterprise product areas; prior experience in payments and/or financial services required. Proven ability to lead cross‑team initiatives requiring alignment across Product, Engineering, Design, and GTM. Exhibits intellectual curiosity to explore cutting‑edge innovations within payments and financial services. Track record of shipping products that drive measurable outcomes (e.g., conversion, retention, expansion, revenue, efficiency). Exceptional written and verbal communication skills; can drive clarity with both commercial and technical teams. Proficient using AI tools in your professional role, including Claude and ChatGPT. Comfortable working across time zones; regular interaction with stakeholders in Europe, the USA and Australia. Strong analytical skills and comfort using data to prioritize and measure impact. Ability to operate effectively amid ambiguity and changing conditions. Technical background or strong technical fluency (APIs, data models). Experience establishing product operating practices. Able to travel occasionally (1–4× a year) as business needs require. Work Where You Thrive This is a hybrid role. For candidates based in the Atlanta, GA or Austin, TX metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in‑person collaboration. Pay Transparency Range $121,000–$182,000.00 (base salary) Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal‑opportunity employer, and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. #J-18808-Ljbffr