Customer Service Representative

Job Description

Job Description

Step into a role where your organizational skills, customer service talent, and drive for excellence will be recognized and rewarded at Iconic Construction, LLC. as a full-time Customer Service Representative in Fenton, MO. This is your chance to join a team that specializes in designing and building unique, personalized homes while enjoying competitive pay of $17 to $23 per hour.We also offer great benefits, such as:Company-matched IRA contributionsComprehensive health, dental, and vision insurancePaid holidaysPositive, collaborative environmentYou will enjoy a consistent Monday through Friday schedule, working from 8:00 AM to 4:30 PM. Each workday brings new opportunities to connect with clients and support the team, all while maintaining a healthy work-life balance.YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVEAs a Customer Service Representative, you will start by answering the main office line, setting the tone for the day with outstanding customer support. You will coordinate closely with Estimators, Project Managers, and Foremen, capturing important information and entering it into Contractor Foreman Projects. You will be managing and crafting schedules, keeping sub-contractors in the loop, and updating all stakeholders on project progress. Your day will unfold with organizing vital project data, handling financial tasks, and ensuring projects move forward smoothly. Through every interaction, you will be the key link between clients and teams, helping to exceed expectations and drive project success.Here's what we need from you:Tech-savvy with experience using Microsoft Office, Contractor Foreman, and OneDriveExperience in reporting, data entry, and customer serviceTyping speed of 60 WPM or moreExceptional attention to detail and organizational skillsPatient, people-oriented, highly ambitious, and outgoingEffective communication skillsABOUT US:Iconic Construction LLC is a renowned construction company specializing in designing and building unique, personalized homes that reflect our clients' style and needs. Our mission is to deliver exceptional craftsmanship and attention to detail, guiding our clients every step of the way in their home-building or remodeling journey. We foster a positive and collaborative culture, where every team member is valued and contributes to our collective pursuit of excellence.Apply today! Our initial application is quick and easy.