Customer Service Representative

Customer Service Representative

Our client, a leading manufacturing industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Service department supporting the order processing and customer relations team. The ideal candidate will have excellent communication skills, attention to detail, and a collaborative mindset which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Brookfield, WI

Pay Range: $20 - $24

Shift: 08:00am - 05:00pm, Monday through Friday

What's the Job?

• Enter and coordinate special, standard, and modified customer sales orders, ensuring accuracy and timely processing.
• Handle approximately 40–50 customer calls daily, providing product availability, pricing, and delivery information.
• Address and resolve customer inquiries, complaints, and order discrepancies professionally.
• Maintain positive relationships with customers, distributors, and internal teams.
• Assist with administrative duties such as updating quotes, scanning delivery notes, and preparing reports.

What's Needed?

• High school diploma or equivalent required.
• One to three years of experience in a customer-focused or administrative role, preferably within manufacturing or order processing.
• Proficiency with Microsoft Word and Excel; experience with SAP software is a plus.
• Strong communication skills, both written and verbal.
• Excellent organizational skills with the ability to multitask and meet deadlines.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in customer service and order management.
• Work in a climate-controlled environment with a consistent schedule.
• Be part of a reputable organization committed to professional growth.
• Competitive pay rate with potential for future advancement.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.