Customer Support Supervisor | Coaching Leader
Cengage Group
Cengage Group in Cheyenne, Wyoming is looking for a Supervisor, Customer Support to lead a team ensuring exceptional customer service. The role involves conducting quality assurance audits, providing coaching, and setting standards for service excellence. The ideal candidate will have over 5 years of customer service experience and 1 year of managing teams. This position offers the opportunity to impact customer satisfaction and team performance positively. Join us to help drive innovation in education! #J-18808-Ljbffr
- ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls...SuggestedLocal areaShift workDay shift
$87k - $95k
...you join Renaissance®, you join a global leader in pre-K-12 education technology!... ...Renaissance's solutions help educators analyze, customize, and plan personalized learning paths... ...with Product to inform improvements Support product-related inquiries and coordinate...SuggestedFor contractorsLocal areaRemote workWorldwideWork visaFlexible hours$125k - $150k
...Overview Job Title: Senior Customer Success Manager Language IO is seeking an experienced Senior Customer Success Manager committed to... ...language through the power of AI. With our foundations in customer support translation solutions, we understand, value, and endeavor to...SuggestedFull timeLocal areaRemote work$75k - $85k
...for compliance and information security issues to provide our customers with world class information security & compliance services. The... ...client advocate, coordinating internally to deliver outcomes and support long-term client retention. JOB RESPONSIBILITIES: Lead the end‑...SuggestedTemporary workLocal area$75k - $100k
...Customer Success Manager Remote - US What You Will Be Doing Manage a portfolio of 30+ accounts across the full customer... ...health indicators, including utilization scores, CSM scores, support activity, and engagement cadence in Planhat Escalate...SuggestedRemote workFlexible hours- ...Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication...Full timePart timeRemote workFlexible hours
$125k - $150k
...A leading technology company is seeking a Senior Customer Success Manager to work remotely from the US. The role involves driving renewals, identifying upsell opportunities, and ensuring client success. Candidates should have over 8 years of experience in Customer Success...Remote work- ...◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over Sales, putting clients... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
$42.6k - $43.6k
Envolve Client Services Group professionally manages apartment communities located in markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place...Part timeWork at officeWeekend work$200k - $225k
GovCIO is seeking a Capture Manager for a fully remote position. This role combines responsibilities in Business Development and Capture Management, focusing on strategic planning and developing winning strategies in the National Security Sector. Candidates should have...Remote workFlexible hours$134.26k
...Services Group is seeking an Energy and Power Discipline Leader. This is an exciting opportunity to support the growth of CDM Smith's energy and power service... ...of electric vehicle fleet adoption by clients and customers. Provide electrification and renewable energy...Full timeH1bLocal area$200k - $300k
...The AI Learning & Workforce Capability Leader leads enterprise initiatives that help employees... ...programs that strengthen AI literacy, support workforce reskilling, and align employee... ...drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance...Contract workRemote workRelocation package$89.17k - $142.68k
...Description We're hiring a Team Leader, Financial Reporting to join... ..., you will oversee and support complex initiatives to ensure... ...and external clients and customers. What You Bring ~... ...formal or informal), including coaching/mentoring, workflow oversight...Local area- PSI Services is seeking an AVP, Market Facing Product Management to lead the product strategy and bridge market needs with product innovation.The ideal candidate will have 10 years of experience in product management or marketing, with a proven track record in market research...
$150k - $185k
A leading engineering firm is seeking a Pricing Senior Manager responsible for overseeing cost proposal development and pricing strategies. This remote position requires extensive experience in proposal strategy, leadership skills, and a solid understanding of federal regulations...Remote work$87k - $178.1k
...design, configure, activate and support the education, knowledge... ...Natives. A Sr. Knowledge Leader is an experienced solution consulting... ...and technology to meet customer needs. Applies Oracle methodology... ...lead on projects, providing coaching, guidance and feedback to...Temporary workWork experience placementLocal areaFlexible hours- ...Leader Medical Affairs - req1704 OVERVIEW Lead a team of clinical and technical experts dedicated to... ...evaluation activities. Identify and build key clinical customer/partner relationships in order to comprehensively support clinical evaluation plans and product messaging...Local areaRemote work
- ...The Aaron's Company, Inc. seeks a Customer Accounts Manager in Cheyenne, Wyoming, to lead the customer accounts department and drive store success through strong customer relationships. Responsibilities include managing collections and operational functions while achieving...Full time
- Capital One is seeking a Distinguished Engineer to lead the future of banking in the cloud. You will drive innovation and optimize outcomes, mentoring internal talent while defining modern technologies. This hands-on role includes developing full-stack applications and...Remote work
$200k - $300k
...Workforce Strategy & Transformation Leader leads the development of a... ...2) building and deploying a customer-focused, super-charged AI Operating... ...-based, or creative work Support organizational redesign... ...coverage; access to a Health Coach from GE Aerospace; and the Employee...Contract workRemote workRelocation packageShift work$81.7k - $166.1k
...Job Description Job Title: Customer Engagement Manager, IC3 – Oracle Health Job Summary: The Customer Engagement Manager is responsible for supporting and coordinating the delivery of Oracle Health projects for the key strategic account. Leveraging 4–6 years of...Contract workTemporary workFlexible hours$150k - $165k
...You will work closely with delivery, data, product, and client support teams to translate client objectives into executable plans, manage... ..., high-quality outcomes.This role is well-suited for a leader who thrives at the intersection of client partnership, operational...Local areaRemote work- ...clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for... ...skills Organized anddependable Comfortable usingonline tools Customer serviceexperience preferred Interest intravel Perks Fully...Remote workFlexible hours
- ...The Aaron's Family of Companies in Cheyenne, Wyoming is looking for a Customer Accounts Manager to lead the customer accounts department and drive success in collections and lease renewals. The role focuses on building strong customer relationships and achieving set goals...
$100k - $110k
...Motorola Solutions is looking for a Software Customer Service Manager in Cheyenne, Wyoming. This role is essential for managing customer service contracts for Command Center Software and Mobile Video. Candidates should have a strong background in Command Center Software...$26.2 - $30.2 per hour
...Community EMS Medication Assisted Therapy Program Manager CLASSIFICATION: Specialty DEPARTMENT: Operations SUPERVISOR: CEMS Coordinator/Captain of Support/Battalion Chief of Support SALARY: $26.20 to $30.20 Per Hour GENERAL JOB DESCRIPTION The Community EMS...Hourly payPart timeWork at officeLocal area$32.52 per hour
...Records Requests. This position provides training and educational support to Medicaid Staff, Members, and Providers through the... ...interest in, public communications, formal correspondence, and customer service. Knowledge of, and interest in, presentation development...Hourly payFull timeContract workWork experience placementWork at office$86.4k - $129.6k
...Team Leader Claims - CH08AE We’re determined to make a difference and are proud to... ...business goals. Through effective training, coaching and staff development, they will enable... ...and timely follow through for customer needs Strong understanding of reserve...Temporary workCurrently hiringWork at officeRemote work3 days per week- ...company is seeking a Virtual Travel Client Services Coordinator to support clients through their travel journey. This fully remote role... ...skills, organizational abilities, and a passion for customer service and travel. Training and growth opportunities are available...Remote work
- A technology solutions company is seeking an experienced Product Manager to enhance customer experience and drive product strategy. You will lead cross-functional teams and translate product strategies into actionable plans, focusing on delivering customer-centered innovations...Remote workFlexible hours
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