Manager, Security Operations

Job Category Operations: Leadership About Us Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life. Job Description Facility Security Manager The Facility Security Manager is responsible for establishing, governing, and auditing security policies and practices across site operations. This role serves as the primary security liaison between the organization and the client, ensuring that all security requirements are clearly defined, implemented, and consistently executed. The Security Manager oversees the full security apparatus, including facility access control, perimeter security, transportation of goods, chain of custody, and third-party security providers. The role ensures that security protocols are integrated into daily operations and that risks are proactively identified, mitigated, and monitored through structured audits and reporting. Key Responsibilities: Client Interface & Security Governance Serve as the primary point of contact for all security-related matters between the organization and the client. Translate client security requirements into operational policies, procedures, and controls. Lead regular security reviews with the client, including performance updates, audit results, and risk assessments. Ensure alignment between contractual security requirements and site-level execution. Security Policy Development & Implementation Develop, implement, and maintain site-level security policies and procedures across all operational areas. Ensure security standards are clearly defined for transportation, warehousing, chain of custody, and access control. Coordinate implementation of security protocols across operations, transportation, and third-party providers. Physical Security & Access Control Oversee facility security, including perimeter controls, surveillance, and access management. Ensure appropriate controls are in place for facility entry, employee and visitor access, and restricted areas. Manage protocols for escorting high-value or sensitive goods. Transportation & Chain of Custody Security Establish and enforce security protocols related to transportation of goods. Ensure proper documentation and control during handoffs between parties. Coordinate secure transfer of goods across all touchpoints. Identify and mitigate risks associated with transportation and custody transitions. Third-Party Security Oversight Oversee third-party providers responsible for physical security services. Ensure compliance with established security standards and procedures. Monitor performance and coordinate expectations and escalation processes. Audit, Compliance & Risk Management Establish and execute a structured security audit program. Conduct audits of facility security, access controls, and transportation processes. Identify gaps, risks, and non-compliance issues and ensure corrective actions. Maintain documentation and reporting for compliance requirements. Lead and manage site-level security personnel. Provide direction and accountability for security execution. Partner with operations leadership to embed security practices in workflows. Support incident response and escalation. Qualifications Minimum Qualifications Bachelor’s degree in Criminal Justice, Security Management, Business, or related field, or equivalent experience. Experience in physical security, operations security, or risk management roles. Experience managing or coordinating security operations. Preferred Qualifications Experience in customer-facing environments with defined security requirements. Familiarity with transportation, warehousing, and chain-of-custody security practices. Experience overseeing third-party security providers. Knowledge of security audit processes and compliance frameworks. Familiarity with access control and surveillance systems. Strong understanding of physical and operational security principles Ability to translate requirements into procedures Risk identification and mitigation mindset Strong audit and compliance discipline Clear communication and client engagement skills Ability to influence cross-functional teams Structured and detail-oriented approach Primary security liaison with the client Owns site-level security governance and audits Oversees security personnel and third-party providers Ensures integration of security into daily operations Focuses on risk mitigation and compliance

WHAT WE OFFER

Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic.

ADDITIONAL INFORMATION

Agencies: The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party. Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer . Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. Recruitment Fraud: We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General . #J-18808-Ljbffr Forward Air Corp.