Medical Receptionist / PCC - (Future Opportunities)

Job Description

Job Description

Medical Receptionist / PCC – (Future Opportunities)

This is not an active opening for a specific clinic.

American Hearing Care is proactively building a pipeline of qualified candidates for future Patient Care Coordinator opportunities across multiple locations. Candidates will be considered for positions as they become available, based on business needs.

Opportunities may be available in multiple locations, including but not limited to:

• Georgia: Atlanta, Marietta, Kennesaw, LaGrange, and surrounding areas
• Alabama: Birmingham, Opelika, Mobile, Cullman, and surrounding areas
• South Carolina: Aiken and surrounding areas
• North Carolina: Brevard and surrounding areas

Candidates will be considered based on geographic preference and business needs.

Position Overview

The Patient Care Coordinator manages front office operations, schedules appointments, assists patients with administrative needs, and helps ensure the clinic operates efficiently each day.

This is an excellent opportunity for someone who enjoys helping people, staying organized, and contributing to a patient-focused healthcare environment.

Key Responsibilities

• Manage incoming phone calls and schedule patient appointments
• Welcome and check in patients with professionalism and warmth
• Schedule and assist walk-in patients when possible
• Verify insurance eligibility and benefits with insurance carriers
• Enter and maintain accurate patient information in the system
• Clean hearing aids and assist patients with basic hearing aid maintenance
• Provide excellent customer service to patients throughout their visit
• Maintain an organized and professional front office environment
• Build positive relationships with patients to support a high-quality patient experience

Qualifications

• 1–2 years of administrative and customer service experience required (medical office experience preferred)
• Strong communication and interpersonal skills with a friendly, professional demeanor
• Proficiency in Microsoft Excel (required)
• Basic proficiency in Microsoft Office (Word, Outlook, etc.)
• Strong organizational skills and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• A growth mindset with a willingness to learn and adapt

Compensation & Benefits

American Hearing Care offers a competitive compensation package designed to reward performance and support career development.

• Pay Rate: $15.00 – $17.00 per hour
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Major holidays off
• Comprehensive training and professional development
• Supportive and collaborative work environment

Application Process

To ensure a smooth and efficient hiring process, please submit all applications online through our official application portal.

PLEASE DO NOT VISIT OUR PHYSICAL LOCATION OR CALL REGARDING OPEN POSITIONS.

This allows our team to focus on patient care while ensuring all candidates receive equal consideration.

We appreciate your understanding and look forward to reviewing your application.