Quality Manager

Job Description

Job Description

Quality Manager

 

Lead Quality Excellence. Drive Continuous Improvement. Make an Impact.

Are you a proven Quality professional who thrives on solving complex problems, building high-performing teams, and driving operational excellence? We're seeking an experienced Quality Manager to lead our Quality Department and champion a culture of quality, accountability, and continuous improvement throughout the organization.

This is more than a quality role. It's an opportunity to influence company-wide performance, lead impactful initiatives, and collaborate with cross-functional teams to deliver exceptional products and customer satisfaction. If you have a passion for quality systems, process improvement, and leadership, we want to hear from you.

Why Join Our Team?

 

Be a Strategic Leader

As our Quality Manager, you'll have the opportunity to shape quality strategy, improve manufacturing processes, and establish best practices that directly impact business success. Your expertise will drive customer satisfaction, operational efficiency, and long-term organizational growth.

What We Offer

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Opportunities for professional development and advancement
• Exposure to cutting-edge manufacturing technologies
• Collaborative and supportive leadership team
• High-visibility role with significant influence on business operations
• Culture focused on innovation, continuous improvement, and employee success
• Stable first-shift schedule with strong work-life balance

Position Overview

 

The Quality Manager is responsible for leading and continuously improving the organization's Quality Management System (QMS) while ensuring compliance with ISO 9001 and customer requirements. This position oversees all quality functions, manages customer quality concerns, directs corrective and preventive action initiatives, and drives operational excellence through data-driven decision-making.

Working closely with Production, Engineering, Facilities, Sales, and Operations, you'll play a critical role in enhancing product quality, increasing efficiency, reducing turnaround times, and developing a culture where quality is everyone's responsibility.

Key Responsibilities

 

Quality Management & Compliance

• Lead, develop, and manage the Quality Department, providing coaching, mentorship, and technical guidance.
• Maintain and continuously improve the Quality Management System (QMS).
• Ensure ongoing compliance with ISO 9001 standards and regulatory requirements.
• Develop and implement quality policies, procedures, and best practices.
• Drive continuous improvement initiatives across manufacturing operations.
• Coordinate and oversee quality-related projects from planning through execution.

Auditing & Process Improvement

• Lead internal audit programs to evaluate QMS effectiveness and compliance.
• Identify process gaps and implement corrective actions to improve performance.
• Conduct and facilitate root cause analysis investigations for quality issues.
• Utilize Statistical Process Control (SPC) and other quality tools to drive process improvements.
• Monitor quality performance metrics and establish measurable improvement objectives.

Customer Quality & Corrective Actions

• Manage customer complaints, investigations, and resolution activities.
• Develop and implement effective Corrective and Preventive Action (CAPA) programs.
• Ensure timely response and resolution of customer quality concerns.
• Analyze recurring issues and implement sustainable solutions to prevent recurrence.
• Partner with customers and internal teams to maintain high satisfaction levels.

Leadership & Cross-Functional Collaboration

• Foster a culture of quality, accountability, and continuous improvement.
• Collaborate with Production, Engineering, Facilities, Sales, and Operations teams to optimize performance.
• Present quality metrics, audit findings, and improvement plans to leadership.
• Drive organizational alignment around quality objectives and business goals.
• Lead and develop technical personnel to maximize team effectiveness and growth.

Qualifications

 

Required Experience & Skills

Minimum 8 years of progressive Quality leadership, management, or supervisory experience within a manufacturing environment

Proven experience leading and maintaining Quality Management Systems (QMS)

Strong knowledge of ISO 9001 requirements, implementation, and compliance

Expertise in:

• Corrective and Preventive Actions (CAPA)
• Root Cause Analysis
• Internal Auditing
• Statistical Process Control (SPC)
• Quality Metrics & KPI Management

Experience managing customer complaints, investigations, and corrective actions

Demonstrated leadership experience supervising and developing technical teams

Strong organizational, analytical, and project management abilities

Excellent written, verbal, and presentation communication skills

Intermediate proficiency with Microsoft Office Suite:

• Excel
• Word
• Outlook
• PowerPoint

Preferred Qualifications

 

The ideal candidate will also possess one or more of the following:

• ASQ Certification (CQE, CQA, or related credential)
• Experience in semiconductor manufacturing environments
• Experience working in cleanroom operations
• Knowledge of AS9100 quality standards
• Aerospace manufacturing quality experience
• Advanced continuous improvement experience
• Strong experience in high-tech manufacturing processes

Work Environment

 

This position operates primarily on a Monday through Friday first-shift schedule (7:00 AM to 4:00 PM) within a dynamic manufacturing environment. Depending on project requirements, work may take place in cleanroom settings and semiconductor production areas where adherence to quality, safety, and cleanliness standards is critical.

The role combines hands-on quality leadership with strategic planning and requires regular collaboration with cross-functional teams throughout the organization. Successful candidates will enjoy working in a fast-paced environment where quality excellence, innovation, and customer satisfaction are top priorities.

Job Type & Location

This is a Permanent position based out of Mesa, AZ.

Pay and Benefits

The pay range for this position is $85000.00 - $110000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Referral program Vision insurance

Workplace Type

This is a fully onsite position in Mesa,AZ. Job Type & Location

This is a Permanent position based out of Mesa, AZ.

Pay and Benefits

The pay range for this position is $85000.00 - $110000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Referral program Vision insurance

Workplace Type

This is a fully onsite position in Mesa,AZ.

Application Deadline

This position is anticipated to close on Oct 14, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.